Insurance Specialist

Are you looking for an opportunity to join a company that is not only winning but is transforming in the most exciting way possible? We have a fantastic permanent opportunity for someone that is keen to start their career in the insurance broking and risk advisory services industry as an operational specialist. Marsh New Zealand is dedicated to make a difference in the moments that matter. This means making our clients more successful; our communities more resilient; and our people more empowered.

What You’ll Be Doing

As an Insurance Specialist Provide support to client facing Brokers in all aspects of administration and technical support through the accurate, efficient and timely production of all policy and related documentation in a timely manner.

What we can offer you?

• A competitive salary with flexible working arrangements that suit both your needs and ours
• Comprehensive benefits programs including: enhanced parental leave, 1 day paid voluntary leave every year, Degreed learning management system to you’re your career, career mobility, open plan offices with fresh fruit and biscuits, life insurance and income protection cover, discounted medical cover, home, contents, travel and car insurance
• 23 days holiday with the option to buy additional leave each year

We will count on you to

• Ensure timely and accurate production/processing of such things as invoicing, quotations, calculations, complex and confidential documentation, etc.
• Ensure timely and accurate production of reports
• Manage and prioritize own workload to meet individual SLA, KPI and Quality targets.
• Processing of complex transactions and resolution of escalated matters within SLA
• Maintain a basic understanding of the core aspects of relevant Insurance and related legislation
• Adhere strictly to the Company's Quality practices and other systems and procedures
• Build and maintain strong working relationships with internal and external stakeholders
• Identify opportunities for improvement within operational processes and work with colleagues and Operations Services Team Leaders to deliver improvements

What You Will Bring

• University degree desirable
• 1-2 years administration experience desirable
• Proficient in Microsoft Office tools (or equivalent) - Outlook, Word and Excel
• A good understanding of excel is a definite advantage
• Clear and concise oral and written communication skills
• Strong numerical skills
• Excellent organisation skills and ability to prioritise work and meet deadlines
• Eagerness to learn
• Team player with a great sense of humour!

Why work at Marsh New Zealand?

Aside from the typical perks you’d expect from a corporate company in New Zealand (fresh fruit, discounts and amazing offices), one of the best things about Marsh is our people. You’ll join an inclusive, diverse team with talented people from all over the globe.

We support many types of flexible working arrangements which allows you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

Our work environment encourages continuous improvement and career development. Our culture is one we’re immensely proud of - from the moment you step through our doors, you’ll feel welcome.

Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

You’ll be joining a leading business!

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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