Phlebotomist - Patient Services

Phlebotomist - Patient Service

Permanent, Full-time

Auckland: Panmure, Glen Innes, Greenlane, St Heliers, Meadowbank, Mercy Hospital, Ascot Hospital and Remuera AND Manurewa, Clendon, Manukau, Mangere and Onehunga

Who we are | Ko wai mātou:

Awanui Labs is a part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. At Awanui, we’re proud to be a national network of 25 laboratories, 150 collection centres, and employers of over 2,200 people throughout Aotearoa. Our team of specialist pathologists, scientists, technicians, phlebotomists, couriers, and shared services personnel deliver a world-class service that together collects, analyses, and reports over 7 million patient results annually.

Our Patient Services Department is responsible for the collection of blood samples and handling contained specimens, i.e., human blood, faeces, urine, tissue etc from patients within the community and the hospital. These samples are then processed and tested in our state-of-the-art medical laboratory.

About the role | Mō te tūranga:

We are seeking a dedicated and enthusiastic Phlebotomist to join our Patient Services Department in a permanent, full-time role of 80 hours per fortnight, based in Auckland. This position will support services across ADHB Cluster 2A: Panmure, Glen Innes, Greenlane, St Heliers, Meadowbank, Mercy Hospital, Ascot Hospital and Remuera and CMDHB Cluster 1B: Manurewa, Clendon, Manukau, Māngere and Onehunga.

This is an excellent opportunity to become part of a supportive clinical environment where you will play a key role in delivering high-quality specimen collection services that directly contribute to patient care and diagnostic outcomes.

You will work as part of a professional and collaborative team, providing a calm, caring, and efficient service to patients while ensuring the highest standards of safety, accuracy, and professionalism.

Key Responsibilities:

• The key tasks include blood collection, responsible for handling contained specimens, i.e., human blood, faeces, and tissue, and preparing specimens for transportation.
• Provide professional customer service, and serve as a link between health professionals, their patients, and the laboratory.

About you | He kōrero mōu

To be successful in this role you need to have:

• A positive and friendly approach to your work and demonstrate cultural and social sensitivity.
• Compassion for others, including a real desire to provide high-quality care to a wide variety of patients of all ages and circumstances.
• Excellent customer service skills including a high level of personal presentation.
• Strong attention to detail and an ability to follow processes accurately, even when under pressure.
• Respect for always ensuring patient confidentiality and in all matters.
• Good computer skills.
• Registration with the Medical Science Council and an Annual Practising Certificate as a Medical Laboratory Technician is essential
• Eligibility to work in New Zealand.

What’s in it for you | He aha mōu:

Our three core values guide us in creating an inclusive and respected workplace where everyone can thrive and make a meaningful difference:

• Manaakitanga - We Care for each other and the people we serve.
• Whakapakari - We Improve and adapt to create opportunities for success.
• Hiranga - We Deliver the highest quality medical and scientific expertise.

Our laboratory is highly automated and technically advanced, delivering outstanding service for patients and healthcare professionals.

We also offer excellent opportunities to enhance your skills with our in-house Learning & Development team, supporting your professional competency and career growth.

If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'

Application closes 23 June 2026