Manager DST Delivery and Support

Mo m tou | About Us

Our Vision: Preventing Harm. Saving Lives. Securing our Future

We play a key role in the guardianship of New Zealand waterways. Were bringing together our aroha, work and skills to achieve our outcomes of sustainable supply chains and sectors, safe people and operations, secure ports and ships, and clean seas and waterways.

Our values are about who we are as individuals and the behaviours we expect from each other at Maritime NZ.

Care | Kia Tika - We care for each other and do the right thing

Connect | Kotahitanga - We unite in a common purpose

Courage | Kia M ia - We are brave, capable and confident

Mo to m tou Ropu - About the team

The Digital, Data and Finance Group brings together digital capability, data insight and financial stewardship to support how Maritime NZ plans, prioritises and delivers strong regulatory performance.

Within this, the DST Delivery and Support function is responsible for ensuring digital systems, platforms and infrastructure are reliable, secure and able to support day-to-day operations and long-term transformation.

Te tunga | The role

Maritime NZ is undergoing a period of change to strengthen its sustainability and future focus. Following an organisational redesign, we are recruiting into a number of newly shaped roles that support our shift toward more efficient, digitally enabled ways of working, helping position us for the future.

This is a senior operational leadership role responsible for how Maritime NZs digital services are delivered, supported and maintained. As Manager DST Delivery and Support, youll lead the teams responsible for platform delivery, infrastructure, cloud services and system support, ensuring systems perform reliably and support organisational needs. Youll play a key role in connecting delivery with ongoing operations, ensuring systems are not only delivered effectively, but remain stable, secure and continuously improving over time.

Key areas of focus include:

• Leading day-to-day delivery and operation of digital platforms, systems and infrastructure
• Ensuring systems meet performance, availability and user expectations
• Overseeing cloud platforms, infrastructure and engineering environments
• Leading service support functions, including incident, problem and request management
• Ensuring strong operational resilience, monitoring and continuous improvement
• Supporting smooth transition from project delivery into steady-state operations
• Working closely with strategy and architecture teams to ensure systems are fit for purpose
• Managing vendor relationships and service performance
• Leading and developing a multidisciplinary team across delivery, engineering and support

This role is critical to ensuring Maritime NZs digital environment is stable, responsive and able to support both operational delivery and future change.

Nou te rourou | What you bring

Youre an experienced digital or IT operational leader who understands how to run complex platforms and services at scale. You bring strong delivery discipline, operational focus and people leadership capability.

You will bring:

• Experience leading digital or IT service delivery and operations in complex environments
• Proven people leadership across multidisciplinary teams (delivery, engineering, support)
• Strong experience managing platforms, infrastructure and business systems
• Understanding of cloud, infrastructure and modern service delivery models
• Experience embedding service management practices (incident, problem, change)
• Strong focus on system performance, resilience and user outcomes
• Experience working across strategy, architecture and delivery teams
• Ability to manage vendors and external service providers effectively
• Strong organisational and prioritisation capability
• Excellent stakeholder engagement and influencing skills

Mou | For you

Maritime NZ recognises and respects te Tiriti o Waitangi and we are committed to working with M ori to build strong, meaningful and enduring relationships to achieve mutually beneficial outcomes.

We aim to be a workplace where everyone feels valued, supported with a sense of belonging. We encourage our people to actively contribute to our workplace culture where we all thrive and authentically live our MNZ values.

Upon joining us youll receive a full range of benefits including Income Protection & Life Insurance. We also have two employee led networks; Womens Network or Rainbow Network, along with staff engagement groups such as Te Ropu M ori that you may want to join. Check out our full range on our careers page to find out more about why we love working here.

Salary range

$166,424 - $203,407 depending on skills and experience + superannuation.

Me pehea te tuku tono | How to apply

We are unable to accept applications via email. Please click the apply button to submit your application.

We're committed to ensuring our application process is accessible to everyone. Please reach out to our recruitment team below if there is any support we can provide to ensure the process is accessible to you.

Applications for this role close 23rd June 2026. Please also note that you must have the legal right to live and work in New Zealand to be considered for this role.

If you have any questions please e-mail ***email_hidden***