Lead West Coast Program Manager

About Study Smart Tutors

Study Smart Tutors is a college and career access organization that collaborates with partners to promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators. Our mission is grounded in closing opportunity gaps and empowering communities through high-quality, culturally responsive academic support.

We offer an array of college access courses at no cost to our students or their families. We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.

To learn more about Study Smart Tutors visit us at www.studysmarttutors.com

Position: Lead West Coast Program Manager

The Lead West Coast Program Manager will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This hybrid role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners.

The Lead West Coast Program Manager will report directly to the Associate Director, Education and Operations (West).

This position is hybrid, with a mix of virtual and in-person engagements. Candidates must be available to travel across the region as needed.

Job Responsibilities Educator Support & Program Quality

• Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
• Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
• Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
• Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
• Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.

Partner Relationship Management

• Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
• Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
• Collect and analyze data to provide partners with clear, actionable summaries of program impact.
• Advocate for partner needs within internal teams, ensuring transparent and proactive communication.

Team Management & Internal Collaboration

• Oversee Partnership Success Managers, providing mentorship, support, and guidance.
• Ensure the team meets KPIs and company objectives.
• Facilitate regular team meetings and training sessions.
• Liaison between Partnership Success Managers and implementation.
• Attend weekly team meetings and contribute to cross-departmental collaboration.
• Support professional development and performance evaluations where relevant.

Program P.O. Utilization Tracking

• Monitor and align program schedules with purchase order (PO) requirements.
• Identify and troubleshoot challenges in service delivery and PO utilization.
• Contribute to strategic growth initiatives and expansion by identifying opportunities within existing partnerships.

Qualifications

Required

• Bachelor’s degree in Education, or related field.
• Must reside within Southern California and be able to travel regularly to Study Smart Tutors offices, partner schools, district offices, libraries, and community sites throughout the region as business needs require.
• 2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
• Knowledge of DOI/Math/ELA & STEAM intervention frameworks.
• Experience with Title I schools, English learners, and neurodivergent student populations.
• Familiarity with SEL and MTSS frameworks.
• Strong communication, organization, and problem-solving skills.
• Willingness to take direction and execute tasks independently.
• Proficiency in Google Suite and Salesforce.

Salary and Benefits

• Full-time + benefits
• Flexible to work in hybrid
• Salary ranging from $75,000.00 to $85,000.00
• 401(k)
• Dental insurance
• Vision insurance
• Medical insurance
• Flexible Paid Time Off
• Referral program
• Tuition reimbursement
• First Stop Health

Study Smart Tutors is an equal opportunity employer and does not discriminate in its hiring of employees on the basis of race, religion, gender or sexual orientation.

For further assistance, contact the recruiting department

at ***email_hidden*** .