Finance Support Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver `Our Business' and achieve long-term change.

Financial Support Officer - Porirua!

• Based at Royal NZ Police College
• Band B
• Police Employee
• Permanent/ Full Time
• NAV
• JR - 5894361

E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mo te tunga | About the role

The Finance Group plays a critical role in enabling NZ Police to deliver its outcomes within budget. Within this, the Financial Processing team provides essential financial support services nationally, covering four key functions: Accounts Receivable, Accounts Payable, Purchasing, and Help Desk support.

This is an excellent opportunity for someone with a passion for delivering outstanding customer service and a desire to build on their Accounts Payable and Receivable experience. The ideal candidate will have a proven ability to provide high-quality service to a wide range of internal and external stakeholders.

The primary purpose of this role is to deliver efficient and accurate high-volume payment processing and creditor invoicing, while resolving vendor and customer queries within demanding timeframes.

As a Finance Support Officer, you will ensure compliance with NZ Police finance policies, performance standards, and accounting rules. Working in a high-volume processing environment, you will need to demonstrate strong attention to detail, accuracy, and the ability to work efficiently under pressure.

You will be proactive and innovative, continually seeking opportunities to improve processes and add value to the service provided. Strong interpersonal and communication skills are essential, along with a positive, enthusiastic `can-do' attitude.

Key Accountabilities

• Deliver excellent customer service, with strong communication and relationship management skills
• Process high volumes of invoices accurately and efficiently within established timeframes
• Perform creditor and debtor statement reconciliations and provide reporting as required
• Resolve queries effectively, using strong investigative and problem-solving skills

He aha taau e kawe mai | What you'll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• Strong time management skills, with the ability to prioritise and manage high volumes of work effectively
• A proactive approach, taking ownership of tasks and seeing them through to completion
• A genuine enthusiasm for continuous improvement and learning
• Experience working in a customer-focused environment, with the ability to communicate clearly, concisely, and logically

Whakaritenga motuhake | Special requirements

Knowledge of foundations in accounts is required and experience with SAP would be ideal however similar large computer systems will mean you bring transferrable skills.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

https://www.police.govt.nz/sites/default/files/pd/06-2026/finance_support_officer.pdf

Mo tatou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

Applicant Information Pack (External)

Tono inaianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu a-tau | Salary -

This position is covered by a collective agreement and salary will commence between $58973 and $60,639 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on 22/06/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact deepa.shankar @police.govt.nz