Motor Claims Administrator

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Motor Claims Administrator

Date: Jun 5, 2026

Palmerston North, MWT, NZ

Company Brand: McLarens

Motor Claims Administrator

At McLarens, we're constantly striving for better. When people turn to their insurance in times of need, we often make the critical difference, offering calm, expert guidance exactly when it matters most. From disaster relief to marine, engineering to property damage, our work spans the globe. And, in an ever-changing world, we're constantly moving forward.

If you are passionate about helping people, have an inquisitive mind and desire a challenging and rewarding role, this could be the opportunity you’ve been waiting for.

Your New Role

This is a fast-paced, process-driven role where you will play a key part in our Motor team. With a strong focus on claims processing and data management, you’ll be responsible for ensuring accuracy, efficiency, and smooth workflow across multiple priorities.

You will be administering a portfolio of motor claims through from lodgement to successful and timely completion, including:

• Managing incoming calls and emails
• Registering, loading, and tracking new motor claims
• Maintaining accurate data input and managing claims-related documentation
• Delivering quality customer experiences
• Effective and timely written and verbal communication and reporting

All About You

You’ll thrive in this role if you:

• Enjoy working in a structured, process-driven environment
• Can confidently manage multiple tasks and competing priorities
• Have strong attention to detail, particularly with data, invoices, and financial information
• Have a natural ability to spot inconsistencies and problem-solve when things don’t add up
• Are organised, efficient, and take pride in delivering accurate work
• Are a confident communicator with a friendly and professional phone manner
• Are tech-savvy and quick to learn new systems
• Work well in a team and support others to succeed

What You Will Bring

• At least 2 years’ experience in administration, coordination, or finance/accounts support
• Experience with claims processing, data entry, or high-volume administration is highly regarded
• Motor claims or insurance experience is preferred, but not essential
• An interest in all things motor related
• Strong time management skills and the ability to prioritise competing deadlines
• A positive, professional attitude with a willingness to learn
• Strong analytical thinking and problem-solving capability
• Confidence using Microsoft Office and other digital tools

We are open to candidates from outside the insurance industry; your attitude and willingness to learn will be key to your success.

Your New Company

Claims? Adjusting? Assessments? Sure, that's what we do, but really we are in the business of helping people. McLarens specialises in claims management and assessment services, with a key focus on customer outcomes. We care about our impact on each other and actively supporting people in their time of need. With over 2,000 employees globally, in New Zealand we have branches spanning the country, and more than 200 team members.

McLarens Benefits - It's all here!

• Competitive salary
• Incentive programme for staff
• Opportunity to work with cutting-edge technologies in a dynamic environment
• Supportive team culture that values collaboration
• Professional development
• Birthday leave
• Flexible working options
• Wellness benefit
• Group insurance programme
• Proactive EAP Services
• Staff tenure programme
• Access to experts and worldwide opportunities as part of a 2000+ staff global company
• And more importantly, join an industry recognised award winning business.

If you're ready to elevate your career as a Motor Claims Administrator and thrive in a fast-paced, collaborative environment, we want to hear from you!

Apply now and join us in shaping the future of McLarens. It's all here.

Apply now »