Chapter Area Lead - Business Analysis

At ASB, we’re focused on delivering better outcomes for our customers, our people and the communities we serve. As our Chapter Area Lead - Business Analysis, you’ll play a pivotal enterprise leadership role, shaping how the BA capability enables strategy, supports decision-making and delivers value across the bank.

Te mahi ki ASB | What you’ll do

As Chapter Area Lead you’ll provide enterprise-level leadership across the Business Analysis craft, accountable for enhancing capability, embedding standards, and enabling consistent, high-quality outcomes.

Key Responsibilities Include

• Setting strategic direction for BA capability, performance, Delivery tooling and workforce planning across the practice
• Leading and enabling Chapter Leads, holding them accountable for leadership quality, capability uplift, engagement and delivery outcomes
• Governing BA standards and practices to ensure consistency in approach, solution assessment and business process modelling
• Owning practice effectiveness, including outcome measurement, value realisation, and continuous uplift of delivery quality
• Championing systems thinking and structured problem solving across the craft to support better decision-making and outcomes
• Leading strategic decisions on tooling and AI, ensuring ethical, consistent and effective use to enhance insight, efficiency and enterprise outcomes
• Partnering with senior leaders to align BA capability to current and future priorities
• Providing strong risk ownership, proactively identifying and responding to emerging risk themes across the practice

Ō pūkenga | What you’ll bring

This is a senior leadership opportunity for someone who thrives in complexity and brings strong delivery craft credibility. You’ll have deep Business Analysis expertise and a strong track record of leading capability at scale in complex environments. You balance strategic thinking with pragmatic execution and people-centred leadership.

You’ll Also Bring

• Expert-level capability across Business Analysis disciplines, including requirements definition and management, solution assessment and validation, and business process modelling
• Advanced leadership capability, with strengths in decision-making, influencing, collaboration, matrix leadership and managing multiple priorities
• Proven experience establishing and governing methodologies and standards while enabling teams to deliver consistent, high-quality outcomes
• Strong focus on measuring effectiveness and driving value realisation
• Sound risk management capability, with a focus on achieving better risk outcomes
• Confidence operating at executive and senior leadership level, with strong credibility and presence
• A genuine passion for developing people, building succession and sustaining practice health through engagement and capability uplift

Ko wai mātou | Why ASB?

At ASB, our values of Care, Courage and Curiosity guide how we show up every day. You’ll join a purpose‑driven organisation where your leadership has real impact at an enterprise scale, and where you’re supported to grow and do meaningful work.

We Offer

• Flexible and hybrid ways of working
• Market‑competitive benefits and wellbeing support
• Opportunities to shape delivery capability across the bank
• Career development in a large, progressive and customer‑led organisation

Me pēhea te tono | How to apply

If this sounds like you, we’d love to hear from you.

Successful applicants will be required to complete a range of pre‑employment checks, including Police Check, Credit Check, AML Compliance and verification of qualifications.