Chapter Lead - Business Analysis

At ASB, we’re focused on delivering better outcomes for our customers, our people and the communities we serve. Strong business analysis underpins great decision‑making, quality delivery and meaningful change - and our Business Analysis Chapter plays a critical role in making that happen.

We’re looking for a Chapter Lead - Business Analysis to provide people‑centred leadership, lift professional capability, and ensure consistent, high‑quality business analysis outcomes across delivery.

Te mahi ki ASB | What you’ll do

As a Chapter Lead, you’ll be accountable for the capability, performance and development of Business Analysts within your chapter, operating confidently in a matrix environment and balancing people leadership with craft excellence.

You Will

• Lead a high‑performing Business Analysis chapter, lifting capability, consistency and professional maturity.
• Embed and govern business analysis standards and ways of working to ensure high‑quality outcomes.
• Coach and develop practitioners through clear feedback, development planning and role modelling.
• Oversee quality and delivery risk, identifying issues early and supporting effective resolution.
• Partner with stakeholders and delivery leaders to enable aligned, value‑led outcomes.
• Influence decisions through strong judgement and critical thinking.
• Lead effectively in a matrix environment, balancing priorities, dependencies and demand.
• Strengthen change mindset thinking and contribute to tooling and AI adoption across the craft.

Ō pūkenga | What you’ll bring

You’re a confident, people‑focused business analysis leader who brings clarity, structure and maturity to complex environments.

You’ll Bring

• Proven experience leading or coaching Business Analysts within complex delivery or transformation environments.
• Strong expertise in business analysis practices, including requirements management, solution assessment and business process modelling.
• Advanced capability in coaching, feedback, decision‑making and influencing across diverse stakeholder groups.
• Sound judgement in risk management, with the ability to identify issues early and act decisively.
• Experience working successfully in a matrix model, managing competing priorities and delivery demands.
• A collaborative, people‑centric leadership style that brings ASB’s Care, Courage and Curiosity values to life every day.

Ko wai mātou | Why ASB?

At ASB, our values guide how we work and how we lead. You’ll join a purpose‑driven organisation where people leadership matters, quality is valued, and your work has a genuine impact on outcomes across the bank.

We Offer

• Flexible and hybrid ways of working
• Market‑competitive benefits and wellbeing support
• Career development in a large, progressive organisation
• The opportunity to shape and grow Business Analysis capability at scale

Me pēhea te tono | How to apply

If this sounds like your next step, we’d love to hear from you.

Apply online with your CV and a short cover letter outlining your interest. Successful candidates will be required to complete pre‑employment checks, including Police, Credit, AML compliance and qualification verification.