Support Lead

Support Lead - Christchurch

• Operational Leadership
• $29.10 per hour + night shift allowance

Kōrero Mō Te Tūranga – About The Role

You might recognise this role as a Charge Hand - the roles are very similar. Day to day, you are there to support our high performing processing team who are responsible for parcel sorting at our Syd Bradley Road Processing Centre.

You'll engage and support the team by communicating and setting objectives. The Support Leader is also responsible for ensuring NZ Post's parcel and mail product is processed in a timely and efficient manner. This includes meeting consistently high service standards through effective management of parcel flow and continuous improvement. You'll also manage the accurate and timely capture of data ensuring all systems are updated as per operational requirements.

Reporting to (and acting as, in their absence, a 2IC) to the Floor Manager, you'll provide support in leading the team in accordance with NZ Post's values and vision as well as managing resources within the operational needs and budget for the Processing area.

You will need to be the type of person who takes a hands-on approach, demonstrating a commitment to safety and fostering a high performing, positive team culture. You might be in a similar role and considering a change, or you may have been told that you are ready and able to step up into a supervisory position.

What can we offer you?

• Learning and development opportunities to help support your career goals
• A value's driven organisation that supports and respects its employees
• Onsite parking, staff kitchen and safe and secure work environment
• A stable, profitable and government owned agency who isn't going anywhere!

What We Need From You

• Be available to work Monday to Friday 4pm to 12:30am
• Demonstrate confident computer skills
• Show a solid understanding of logistics management
• Have an understanding of National transport network
• Have knowledge of long-haul transport networks

He Aha Te Pai - What you'll love about us!

Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

• Opportunity to join Marram for special rates on fantastic holiday home accommodation around New Zealand
• An Employee Assistance programme to support you when you or your family need it
• Staff discounts in conjunction with our business partners
• Opportunities to advance a career within NZ Post

NZ Post proudly stands as a Gold Supporter of Pride Pledge – because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.