Retail Manager

Retail Manager ( GOODS 2 GO VARIETY STORE )

We are seeking an experienced and reliable Retail Manager to oversee the daily operations of our busy retail store environment.

Workplace Location

1/18 Gravatt Road

Papamoa Beach, Tauranga

Employment Type

Full-time, permanent

Working Hours

30–45 hours per week depending on seasonal demand

Remuneration

$33 – $35 per hour depending on skills and experience

About the Business

GOODS 2 GO VARIETY STORE, we are a retail store focusing on quality, affordable departmental products. We are the best-loved departmental stores in the , its professional approach and attention to detail. Our products are various from party product, toys, stationery, art & craft, hair & beauty products, kitchen products, household accessories , garden accessories , gift products, greeting cards, mobile accessories, etc.

Key Duties and Responsibilities

• Manage and oversee the overall day-to-day operations of the retail store to ensure efficient and profitable business performance.
• Develop and implement sales, pricing, and promotional strategies to maximise revenue and profitability.
• Plan and coordinate seasonal campaigns, product displays, and merchandising activities to optimise customer engagement and sales outcomes.
• Monitor sales performance, analyse business trends, and prepare operational reports to support business decision-making.
• Manage inventory levels, stock ordering, stock rotation, and loss prevention measures to ensure product availability and minimise wastage.
• Negotiate and coordinate with suppliers regarding product sourcing, pricing, delivery schedules, and stock requirements.
• Recruit, train, supervise, and performance-manage retail staff to maintain high standards of productivity and customer service.
• Prepare and manage staff rosters, allocate duties, and ensure adequate staffing levels to meet operational requirements.
• Establish and maintain customer service standards, resolving customer complaints and enquiries where necessary.
• Monitor store budgets, expenses, and operational costs to achieve financial targets.
• Ensure compliance with all health and safety, food safety (if applicable), and workplace regulatory requirements.
• Oversee cash handling procedures, stock security, and store opening and closing operations.
• Manage store presentation, cleanliness, and merchandising standards to maintain a positive shopping environment.
• Undertake any other management responsibilities reasonably required to support the successful operation of the business.

The Successful Applicant Should Demonstrate

• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Good organisational and time management skills
• Ability to work efficiently in a fast-paced retail environment
• Strong problem-solving and decision-making abilities
• Good understanding of retail operations and stock management
• Flexibility to work weekends and public holidays if required

Qualification and/or Work Experience Requirements

• Applicants must hold at least a Diploma qualification in Business or a related field, or have a minimum of 2-3 years of relevant retail management work experience.

Please send your CV and cover letter.

Only shortlisted applicants will be contacted.