Restaurant Manager

Develop and maintain a professional and cooperative relationship with

kitchen and liquor dispensing staff to ensure the overall business

operates smoothly.

• Look for opportunities to improve procedures, and make

improvements where appropriate.

• Ensure the restaurant has a sufficient level of staffing and staff rosters

are prepared in a timely manner.

• Ensure staff are trained in the correct procedure for taking

reservations.

• Ensure restaurant staff can confidently describe wine list and menu

items and can make recommendations when asked to do so.

• Ensure staff are aware of specials, new wine lists and menu items and

out of stock food and wine.

• Maintain a high level of morale and team cooperation.
• Answer phones quickly and ensure staff do the same.
• Follow up on customer complaints/comments quickly.
• Ensure that all restaurant staff are aware of their obligations pursuant

to the Sale and Supply of Alcohol Act 2012 and the company’s liquor

licence is not jeopardised as a direct consequence of their actions. This

includes patron conduct and intoxication.

• Complete restaurant seating plan for the following day.
• Complete cash-up, noting any differences between actual and till total
• Complete shift summary with tips.
• Ensure that all staff who answer customer queries regarding functions

are aware of what the policies are.

• Update systems for taking function bookings and ensure staff, food

and beverages are organised.

• Confirm all group bookings.
• Ensure the cleaner is carrying out his/her duties to the required

standard and let him/her know if there is anything extra that needs to

be done, or if anything is not being done to the agreed standard.

• Ensure an adequate supply of all items needed by the restaurant,

including napkins, cutlery, glassware, docket books, menus, wine lists,

printer and eftpos paper, staff uniforms, etc.

• Ensure restaurant equipment is maintained to reduce the likelihood of

breakdowns.

Job Description – Restaurant Manager October 2014

• Participate as a constructive member of the management team with

the view to maximising business sales volumes and profitability.

• Ensure office is left in a tidy state.
• Complete such other general and clerical duties as the manager or

nominee may require to assist with the smooth operation of the

business.

• Make sure no customer is served out of licensing hours.
• Ordering, invoicing, Inventory
• Any other duties employer or other management may require within

the Complex