Inspections Support Officer

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

Do you thrive in a people‑focused environment and love delivering exceptional customer service? If so, we’d be excited to have you join us.

About the role | Ko te mahi nei

Our Inspections Support team plays a key role in supporting the building inspection function. We’re looking for an outstanding administrator who can coordinate efficient, timely scheduling for customers and inspectors, whilst also providing high‑quality administrative support across inspection and construction documentation.

In this role, you’ll communicate with customers by phone, email, and letter, manage data entry and file updates, and respond flexibly to any ad‑hoc service needs that arise.

About you | Ko Koe Tēnei

Your success in this role will come from your strong customer service skills, sharp attention to detail and ability to think ahead. You’ll be confident solving problems, using your initiative, and sharing information that helps your team deliver great outcomes.

You’ll bring:

• At least 3 years in an office administration or call centre role.
• Skills in Microsoft Office applications (Word, Excel, Outlook).
• Working with databases, with formal training or equivalent experience.
• Experience with building services would be an advantage but is not a requirement

What's in it for you? He aha ngā hua ki a koe?

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.

Additional Information | Ko ētahi atu kōrero

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at ***email_hidden***

• Hours of work - Permanent Fulltime Position
• Location - This position is primarily based at 53 Hereford Street. Christchurch
• Salary - The salary band for this position goes from $67,635 to $75,150 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date - 12th June 2026

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.