Sprinkler Service Administrator

Our Mission is to protect people, business, livelihood & property.

Argus Fire Protection is a well-known company with over 40 years' experience in the fire protection industry. The company covers all aspects including fire system design, installation, and ongoing testing and maintenance of fire systems.

Due to the continual growth and our desire to deliver to a new level of service for our customers we are looking for an additional team member with a positive attitude.

We currently have a position available for an Administrator in our Auckland Sprinkler team. This is a fast-paced exciting business where the work you do makes a difference. If you want to be part of the industry that protects people, business, livelihood & property then we want to hear from you. We have a strong focus on developing our team and a positive working environment.

Key Responsibilities

• Answer in-coming phone calls, communicate proactively with clients to keep them updated on work in progress or quoted jobs.
• Raise PO's, administer open jobs, allocate & dispatch when required for service-related work.
• Monitor and action ALL work orders as required, Invoice service jobs
• Complete all Supplier administration in a timely manner, including data entry, account reconciliation, pricing, payment, and contract management.
• Assist with Health and Safety activities, including auditing, documentation, and administration. Log and escalate safety and wellness concerns as required
• Manage customer and client H& S induction requirements for staff

Skills, Competencies, And Attributes

• Fluent in English.
• Excellent communication and presentation skills.
• A positive attitude, 'can do, will do' approach.
• A passion for delivering outstanding customer service.
• A bias towards proactivity with strong self-motivation.
• Understand how to work with WIP reports.
• Have a knowledge of prioritising and scheduling of allocated works.
• Have a knowledge of service call-out reporting and invoicing.
• The ability to think independently, be solutions-orientated and to follow through on promises.
• The demonstrated ability to manage the details.
• The demonstrated ability to interact confidently with others and to actively listen.
• The demonstrated ability to work in a changing and dynamic team environment.
• Strong process, time-management, and organisational skills.
• A high level of computer system literacy, including using Microsoft products.

In return, we offer you ongoing training opportunities; great career prospects; and a safe working environment.

If this role sounds like you, please apply now, including a cover letter highlighting your experience and the value that you can bring to our team.