Digital Solutions Developer

• Contribute to end-to-end development and support of innovative technical solutions
• Fun, supportive team with an emphasis on flexible working and a great work-life balance
• Fixed term role until January 2027, based in Wellington, with flexible working supported.

Mō te tūnga | About the role

Infrastructure and Digital Assets (IDA) provide a range of services to support the delivery of Corrections' core business and ensure we can maintain consistent service delivery regardless of external events and crises.

The Digital Solutions team partner with the business to develop and support three integral products through both BAU and project work. We are currently looking for a passionate Digital Solutions Developers to join the team. In this role, you will contribute to the ongoing development, configuration, and stewardship of our core ServiceNow platform. You’ll help deliver scalable, sustainable value by enhancing ITSM and other enterprise modules, supporting a prioritised backlog, and improving the overall platform experience for staff across the motu.

In this role you will:

• Partner with product owners, analysts, and stakeholders to understand needs and promote standard platform solutions for long-term value.
• Configure, enhance, and support ServiceNow modules (HRSD, ITSM, etc.) using out-of-the-box features and best practices.
• Contribute to backlog refinement and delivery, balancing new features with platform maintenance and improvement.
• Manage stewardship tasks, including BAU, configuration updates, incident resolution, and proactive platform care.
• Support testing to ensure safe, sustainable changes aligned with change processes.
• Assist with releases, evaluate upgrades, and mitigate impacts across integrations and systems.
• Maintain high-quality documentation and contribute to team knowledge, standards, and practices.

This is a hands-on technical role suited to someone who enjoys problem solving, modern product ways of working, and improving the stability and maturity of a significant enterprise platform.

Ngā pūkenga me ngā wheako | Skills and experience

In addition to a solid grasp of the enterprise IT landscape, we are looking for candidates with:

• A robust knowledge of Software Development Lifecycle (SDLC)
• The ability to work in an agile team setting
• Experience developing and supporting integrated applications
• A strong understanding of the ServiceNow platform.

Ngā painga | The benefits

The midpoint of the salary range is $131,914 per annum and the full range (85%-120%) is $112,127 - $158,297 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Tono ināianei | Apply Now

To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: Sunday the 7th of June.

If you have any questions or want to learn more about a career with us, contact ***email_hidden***, or visit careers.corrections.govt.nz.