Parking Officer

Te Whiwhinga mahi | The opportunity

Our Parking Officers are the face of Auckland Transport. They work to keep our roads safe and clear and provide excellent customer service to our communities. The team play a key role serving Tāmaki Makaurau, educating about parking, the changing cityscape and safety, it’s not just about issuing infringements.

What makes this opportunity a little different is that, alongside on‑street Parking Officer duties, there will be times where you may also support our technology‑enabled enforcement activities. Auckland Transport has developed a fleet of Licence Plate Recognition (LPR) vehicles that manage residential parking and town centre zones, and we also use CCTV for compliance activity, including Special Vehicle Lanes. In these situations, you’ll review data captured from these sources to witness and process infringements for non‑compliant vehicles.

You will undergo comprehensive training to support you to become a warranted officer and to build confidence using the relevant technology suites.

This role is based from our awesome Albany office and is a full‑time position working 40 hours per week on a rotating roster, across 7 days a week between 7am and 7pm.

Ko koe tēnei | About you

To be successful in this role, you will bring:

• Clear, confident communication skills with a strong customer‑first approach
• The ability to remain calm and professional in challenging or conflict situations
• Good computer literacy, including MS Office, Android devices, and confidence learning new systems
• Strong attention to detail, with experience in data entry, administration, or accuracy‑focused work
• Well‑developed organisation skills and the ability to meet deadlines
• A full, clean New Zealand Driver’s licence and a practical level of fitness for a field‑based role

So, what’s in it for you?

• A complete uniform
• Comprehensive training and support
• Living wage employer — you will start on a salary of $60,550 and quickly move to $63,700 once you become a warranted officer
• Being part of a fun and diverse team
• Collaborating daily to best serve Auckland
• Dedicated health & well‑being programme to support you as an employee

Ko wai mātou | About us

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, regardless of our differences. Our values are more than just words — they are integral to everything we do:

Manaakitanga (We care),

Tiakitanga (Safe with us),

Whanaungatanga (We connect),

Auahatanga (Better, bolder, together).

We also offer:

• 25% discount on public transport services across Auckland
• Investment in your professional development and training
• Opportunity for greater leadership and accountability
• Modern North Shore (Albany) based office
• Paid parental and partner leave
• Study assistance
• Health and wellbeing benefits
• Professional memberships

If you want to be part of an amazing, supportive team, are a confident communicator with excellent customer service skills and are keen to contribute to the community, please apply online today.