Data Centre Operations Technician

New Zealand Government

Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ Government to protect New Zealand and its people.

Mo te turanga mahi about the role

Are you looking for a unique opportunity to expand your IT and engineering skills into other areas? Join our Auckland data centre team, where the secret to our success is simple its our people.

As a Data Centre Operations Technician, you will provide essential 24/7 frontline technical support for all infrastructure and systems managed by our Technology & Data Directorate. Working in a fastpaced, missioncritical environment, you will monitor, diagnose and resolve hardware and software issues, keep servers, networking gear, power and cooling systems running at peak performance, and partner closely with engineering and security teams to deliver upgrades, routine maintenance and rapid incident response.

This 24/7shiftbased role is the backbone of our datacentres reliability, ensuring continuous service for the entire organisation. We welcome diversity, in all its forms, in fact we consider it a strength. Join us and become part of a community where your skills and experiences are valued and youre encouraged to be curious, to share your ideas and do good work!

Ko wai koe about you

Joining a technology centric team (who collectively do amazing things to support an important service to the country with computing and technology), you should be comfortable solving complex problems on your own and taking responsibility for the machinery of Government.

To be successful in this role, you will have some skills that we are looking for such as;

Work experience with IT hardware and cabling
System monitoring and response
Familiarity with mechanical and electrical systems

And you might have some familiarity or understanding of the following areas;

Installation and maintenance of a range of technical equipment
Updating and production of system documentation
Linux and Windows administration
Electrical and electronics systems
Operating Building Management Systems
Networking concepts
Mechanical systems such as chillers, generators and air handlers
Working in a secure environment
Engineering for resilience and reliability

If you thrive on curiosity, collaboration and making a tangible difference, this is the opportunity to grow your skill set and do good work in a supportive, inclusive community.

The expected appointing range for this position is:

Level 1: $73,684 - $78,596
Level 2: $87,048 - $92,851
Level 3: $103,009 - $109,876

Why work for us

Alongside getting to work with other talented people, we also offer a range of comprehensive benefits which include:

Medical Insurance and Vision Care packages
Enhanced employer contributions to your Kiwisaver
Generous Leave benefits, including additional paid days off and enhanced sick and parental leave
Childcare allowance for your preschoolers
Opportunities for personal and professional growth and career pathways across the intelligence community

Before you apply

Working within our unique environment means we have to ensure you're eligible for employment.

You must:

Have been a New Zealand Citizen for at least 10 years

Hold a current NZ Residency Class Visa and ideally have been a citizen of the UK, USA, Canada or Australia for at least 10 years

Be eligible to obtain a Top Secret Special (TSS) security clearance
- Ordinarily, this means you'll have a 15 year checkable background in countries NZSIS Vetting can make meaningful and reliable checks.

Still unsure? Use this online tool to self-check your eligibility for a TSS security clearance: http://www.protectivesecurity.govt.nz/eligibility-tool

We'll provide you with information and tips throughout the recruitment process, but in the meantime check out some of our Security FAQs here The security clearance process | Beyond Ordinary Careers

You can also learn more about our work and understand our areas of focus by reading New Zealand's Security Threat Environment | New Zealand Security Intelligence Service