Quality Assurance Analyst - Financial Crime

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka, and Namaste!

If you have a strong background in financial crime, ECDD, KYC, and AML compliance and are passionate about protecting New Zealand from the risks posed by financial crime, we want you to join ASB’s Financial Crime Quality Assurance team.

In this role, you won’t just be reviewing data – you'll be solving real-world puzzles, identifying trends, and ensuring the safety of our customers. As part of a fast-evolving team, you'll play a crucial role in detecting and preventing fraud, organised crime, modern slavery, and more. Every action you take is a step toward a safer and more secure future.

Tā te ASB | About ASB

ASB is one of New Zealand's leading financial institutions, renowned for its commitment to customer care, innovation, and social responsibility. We are continuously evolving to meet the changing landscape of customer needs, regulations, and technologies.

Mo te tūranga | About the role

We’re seeking a Quality Assurance Analyst to join our dynamic team. In this position, you’ll be responsible for conducting Quality Assurance (QA) reviews within financial crime disciplines, ensuring that all compliance processes are adhered to and that risks are mitigated.

Your investigative mindset, ability to question and challenge, and attention to detail will be key to the success of this role.

Your Key Responsibilities Will Include

• Conduct QA reviews across various financial crime areas, including AML, KYC, ECDD, and sanctions
• Review and analyse data from multiple sources, identifying discrepancies, patterns, and emerging risks
• Collaborate with internal stakeholders to provide guidance on compliance and process improvements
• Track error trends and provide insights to inform corrective actions and improve operational performance
• Use data analytics tools and techniques to enhance decision-making processes and identify areas for improvement
• Manage a diverse workload, ensuring efficient prioritisation while seeking opportunities to optimise processes and outcomes

Ō pūkenga | About you

To succeed in this role, you must have a passion for financial crime prevention and compliance. You’ll be someone who naturally questions the status quo, has a sharp investigative mindset, and enjoys solving complex problems.

You Will Have The Following

• Solid knowledge and experience in Financial Crime Compliance, including AML/CFT, KYC, ECDD, and/or Sanctions
• A strong understanding of compliance obligations, policies, and procedure
• A keen eye for detail and the ability to spot anomalies and trends
• Excellent communication skills, with the ability to translate complex compliance requirements into simple, actionable advice
• Familiarity with data analytics tools (Sequel preferred) and the ability to work with large datasets to draw insights
• The confidence to question processes and identify area for improvement
• Transaction Monitoring experience would be highly advantageous

He aha tā mātou | What can we offer

Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

Me pēhea te tona | How to apply?

We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be

treated with confidentiality. Check out the position description to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.