Digital Product & Delivery Lead

Metlifecare

Remote

About the Role

This is a hands-on digital product and delivery leadership role with a clear mandate: help our Sales, Marketing, and Finance teams perform strongly through smarter use of technology, data and AI – with the majority of your focus on Sales and Marketing.

Reporting directly to the CIO, you'll work closely with senior business leaders to get more from our existing data assets and platforms – particularly Dynamics 365 CRM – while identifying and delivering new digital initiatives where they add genuine value. You'll own outcomes, not just oversee them.

The environment is deliberately lean: direct access to senior stakeholders, minimal bureaucracy and a shared Digital team you'll draw on to get work done – without direct line management. Success here comes from quality of thinking, strong relationships, and the ability to make things happen.

What You'll Be Doing

Acting as a trusted digital partner to Sales, Marketing and Finance leaders – understanding their goals deeply and helping them achieve them through technology
Mobilising and directing cross-functional Digital team members and partners to deliver outcomes
Maximising value from existing platforms, and driving meaningful adoption and continuous improvement
Shaping and owning a clear digital roadmap across SaaS and data-driven solutions
Identifying underutilised capabilities and turning them into business outcomes
Staying close enough to the detail that nothing stalls – momentum and real-world impact are the measures of success

About You

You have 5+ years delivering digital outcomes in sales, marketing, or customer-facing environments. You're probably one of the following:

An experienced Delivery Lead or Senior Product Owner who has worked extensively with CRM and marketing platforms and is ready to take greater direct accountability for outcomes
A CRM or digital consultant with a strong track record delivering sales and marketing solutions for clients, who is ready to go client-side and have sustained, meaningful impact with one organisation

Whichever your background, you'll bring:

The ability to build trust quickly with senior leaders and influence without authority
A genuine track record of extracting value from existing tech investments – not just implementing new ones
Solid understanding of CRM ecosystems (Dynamics 365 or similar) and how they support sales journeys
Commercial thinking – you connect digital work to revenue, efficiency, and customer outcomes
A bias to action and the maturity to operate as a senior contributor in a small, high-trust team

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,200 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

Company Benefits!

3 paid wellness days per annum
1 paid day of leave to celebrate your birthday each year
Health Insurance - automatic cover free to all permanent staff
26 weeks of parental leave on full pay and 5 days paid leave for partners.
Kiwisaver payments continued for those opted in over the age of 65 years
Employee assistance program (EAP)
Access to thousands of online training modules and courses from some of the world's leading learning specialists
Education, Development and Training Support

How to apply

Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home