Operations Support

If you’re an energetic people person with a knack for logistics and a passion for leadership, this could be the perfect role for you! You’ll support the Experience Manager – Whakatipu in coordinating day-to-day operations for our Lake Whakatipu experiences, including the iconic TSS Earnslaw and Spirit of Queenstown. Acting as a key support to our operational leaders, you’ll be the central link that keeps everything running smoothly behind the scenes while delivering the magic RealNZ is known for.

If you thrive in a fast-paced environment, love problem-solving, and bring a positive attitude to every challenge, we’d love to hear from you!

What We're Looking For

• At least 2 years of experience in a dynamic hospitality, tourism or retail environment
• At least 1 year of leadership experience
• Experience with daily operational coordination and rostering
• Organisational skills and attention to detail
• Great communication and interpersonal skills
• Commitment to delivering exceptional guest experiences
• Someone who is ready to be a weekend warrior!

What's in it for you?

• Be part of a business that cares deeply about people, place, and the environment
• Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures at a fantastic discount. Explore the Te Anau Glowworm Caves, cruise Milford & Doubtful Sound, dine at the famous Walter Peak and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank
• Medical insurance cover is included
• Free Cardrona x Treble Cone Ski/Bike passs

Additional Details

• Number of positions: 1
• Location: Queenstown
• Guaranteed hours per fortnight: 80
• Employment Type: Permanent, Full Time
• Annual Salary: $60,000 - $70,000

Real People, Real Places, Real Experiences. Welcome To Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.

How To Apply

Click Apply to be taken to our careers page.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Job Details

Company RealNZ Reference # 43231 Posted on 28 May 2026 Closes on 10 Jun 2026 17:00 Location(s) Queenstown Expertise Administration, Health & Safety, Human Resources, Management - Branch/Supervisory/Coordinator, Support, Management/Administration Job level(s) Entry/graduate, Experienced, Management Work type(s) Permanent - Full Time More details (document) PD_Operations Support - Whakatipu Lakes (Dec-25).pdf

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