Senior Application Specialist (Technical Business Analyst)

• Wellington only based opportunity
• Staff banking discounts, additional wellbeing days of leave and more!
• Fixed Term Contract – 24 Months

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

We’re looking for a Senior Application Specialist (Technical Business Analyst) to join our Account Domain.

In this role, you’ll play a critical part in shaping and delivering the systems and services that underpin customer accounts, transactions, and core banking capabilities.

You’ll work closely with product, engineering, architecture, and business stakeholders to analyse complex problems, define user stories, and enable squads to deliver high quality outcomes in a modern, agile environment.

Key role responsibilities:

• Lead analysis and design activities, facilitating workshops and conversations to define, estimate, and sequence delivery work.
• Work closely with stakeholders and Product Lead to gather, analyse, and validate business and technical requirements across the Account Domain.
• Translate requirements into story maps and clear, actionable user stories with well defined acceptance criteria.
• Develop functional and technical specifications, including process flows and integration points.
• Ensure solutions meet business needs, technical standards, and regulatory expectations.
• Provide ongoing guidance and support to delivery squads during implementation.
• Act as a trusted advisor within the domain, supporting continuous improvement in ways of working and solution quality.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

Key skills and experience we’re looking for:

• 5+ years’ experience as a Technical Business Analyst working within agile delivery squads.
• An agile mindset, with a commitment to continuous improvement and high‑quality delivery.
• Strong experience in banking or financial services, ideally across core systems or account‑based platforms.
• Proven ability to analyse and design story maps within large, complex technology environments.
• Excellent communication and collaboration skills, with confidence engaging technical and non‑technical stakeholders.
• Strong analytical and problem‑solving capability, with a focus on pragmatic, value‑driven outcomes.
• Experience working with modern cloud‑based platforms, APIs, and enterprise systems is advantageous.

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.

We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of benefits include discounted banking and an incredible package for new parents.

We are proud to be a certified B Corporation, a Pride Pledge partner and we are the first bank in Aotearoa to get the Gender Tick. We are also an accredited

Living Wage employer.

Tono mai |Apply Now!– We will be reviewing applications throughout the advertising period, and we reserve the right to withdraw the ad at any time. Applications close Thursday 11th June midday

Please note: Due to a high volume of applications, there may be a delay in our response. Thank you for your patience.

Recruitment agencies: We're not seeking support at this stage.

At Kiwibank we are all about making Kiwi better off