Team Lead Coordinator

Location: West Coast

Lead people. Coordinate change. Make a difference in your community.

• Meaningful leadership role supporting life-changing driver programmes across the West Coast
• Lead and support a passionate local team while building strong community connections
• Flexible working environment with excellent employee benefits

About The Business

The Salvation Army Driver Programmes Service has been operating since 2014, and in rural communities since 2020. We deliver community-based driver programmes that remove barriers to gaining a driver licence and improve road safety outcomes for people facing disadvantage. Our programmes support learner and restricted licence drivers through mentoring, coaching, education and practical support, helping people access employment, education, independence and safer futures.

About The Role

The Team Lead Coordinator is responsible for leading the day-to-day coordination and operational oversight of Driver Programme services on the West Coast.

This role combines strong organisation and systems management with people leadership and community relationship building. You will oversee programme flow, support instructors and volunteers, coordinate testing operations, monitor KPIs, and help ensure services run smoothly and effectively.

You will act as the key local leadership presence, supporting a connected and high-performing team while maintaining strong relationships with community partners and referral agencies.

What Will Your Responsibilities Be

• Leading and coordinating the daily operations of Driver Programmes and testing services
• Supporting and guiding a local team of instructors, mentors and facilitators
• Managing client referrals, interviews, scheduling and programme progression
• Monitoring programme performance, reporting and KPIs
• Building strong relationships with community organisations, schools and stakeholders
• Coordinating volunteer mentor recruitment, onboarding and support
• Overseeing systems, records and operational workflows to ensure programme integrity
• Supporting local Community Driver Testing Officer (CDTO) operations and readiness
• Identifying operational issues and proactively implementing solutions

Our Ideal Candidate Will Have

Our Ideal Candidate Will

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent people skills and the ability to connect with a diverse range of individuals and communities
• Previous experience leading, supervising or coordinating a team
• Confidence communicating with staff, volunteers, stakeholders and clients
• The ability to motivate, support and bring out the best in people
• A proactive and solutions-focused mindset
• Strong administration and computer skills, including Microsoft Office
• Experience working within community services, education, training, social services or operational environments would be an advantage
• A current full New Zealand Driver Licence

Our Offer To You

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent part time and hours worked will be 30 hours per week.

The starting salary for this role will fall between $71,156.80 and $72,913.78 pro rata.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles