Technical Analyst (Salesforce Functional)

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!

Location: Albany – Tāmaki Makaurau/Auckland

At ASB, we believe progress is more than just financial - it's about helping New Zealanders, communities, and our environment thrive together. We're a purpose-led organisation with a proud history and a clear vision: to support Kiwis in getting one step ahead. Our work is guided by strong values - care, courage and curiosity - and brought to life by a diverse team of people who genuinely care about making a difference.

As one of Aotearoa's most trusted banking partners, we combine the stability and scale of a large organisation with a culture that ensures you're recognised as an individual. Your ideas, your growth, and your contribution matter here - and you'll be supported to do meaningful work that has a real impact, every day.

Mō te tūranga | About the role

We’re looking for a Technical Analyst with Salesforce expertise to join our team and play a key role in shaping and delivering customer-focused solutions.

This is a hands-on role where you’ll work at the intersection of business and technology—translating requirements into scalable Salesforce solutions and supporting delivery across the full lifecycle. You’ll collaborate closely with Product Owners, Engineers, and stakeholders to ensure solutions are well-defined, technically sound, and aligned to customer and business outcomes.

You’ll bring strong analytical capability alongside a solid understanding of Salesforce platforms, integration patterns, and modern delivery practices.

Key Responsibilities Include

• Working with stakeholders to gather, analyse, and refine business and technical requirements
• Translating requirements into clear user stories, solution designs, and technical specifications
• Supporting the design and delivery of Salesforce-based solutions (Sales Cloud, Service Cloud, or similar)
• Collaborating with engineers to ensure solutions are fit-for-purpose, scalable, and aligned to architecture standards
• Supporting integration design across systems using APIs and modern integration patterns
• Ensuring end-to-end traceability from requirements through to delivery and testing
• Contributing to continuous improvement of analysis, delivery, and documentation practices

Ngā mea kia whai angitū ahau? | What will help me succeed?

We’re looking for someone who combines strong analytical thinking with technical understanding of Salesforce and enterprise environments:

• Experience as a Technical Analyst, Business Analyst, or similar role in a technology delivery environment
• Strong experience working with Salesforce platforms (Sales Cloud, Service Cloud, or related ecosystems)
• Experience translating business needs into technical requirements and user stories
• Understanding of integration patterns, APIs, and system interactions
• Experience working in Agile delivery environments
• Strong stakeholder engagement skills and ability to bridge business and technical teams
• Clear, structured communication—able to simplify complex concepts
• A mindset of continuous improvement, ownership, and collaboration

He aha tā mātou | What can we offer

Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What’s important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day. We’re building a culture where everyone feels safe, included, and empowered to contribute.

Grow your capability. You’ll work on meaningful, enterprise-scale Salesforce solutions, with opportunities to deepen your technical and domain expertise.

Me pēhea te tono | How to apply

We know great people come from all sorts of backgrounds, and you don’t need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be treated with confidentiality. Check out the position description to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.