Food and Beverage Attendant

DoubleTree by Hiltol Auckland Karaka is seeking enthusiastic and customer-focused

Food & Beverage Attendants to join our team. You will play a key role in delivering exceptional guest experiences by providing friendly, efficient service across our dining and bar operations.

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, and to fulfil room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in hospitality or customer service (preferred but not essential)
• Positive attitude and strong communication skills
• Ability to work in a fast-paced environment
• Well-presented with a professional approach
• Flexible availability, including weekends and public holidays
• Valid work rights in New Zealand

What We Offer

• Supportive team environment
• Training and development opportunities
• Staff benefits and discounts
• Opportunities for career growth within the business

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Karaka

Schedule

Part-time

Brand

Doubletree by Hilton