Customer Service Representative

Manukau

Service

Full Time

Starting ASAP

Join our friendly team at our Manukau branch! We’re on the lookout for a customer service superstar with a passion for technology to join our friendly Manukau branch, working on weekends and public holidays. This is a permanent full-time role. Tasks and Responsibilities - Deliver a high-quality, customer-focused service experience - Confidently handle customer enquiries and interactions over the phone - Accurately process sales orders and prepare customer quotes - Prepare and maintain service order reports with attention to detail - Develop a strong understanding of a wide range of technology products and clearly communicate technical information Assist customers with enquiries and provide effective, solution-focused support

Requirements

The successful candidate should have: -Strong knowledge of computer hardware and software (preferred but not essential). -Previous experience in a phone-based customer service role is an advantage. -Excellent interpersonal and communication skills, with a proven ability to work collaboratively with diverse stakeholders. -Availability to work weekends and public holidays. What we offer - Competitive pay, hourly rate + bonus - Awesome staff discounts - Career development opportunities - Healthcare Insurance after 12-month full-time service - Temporary fuel subsidy - Free parking We appreciate all applications; however, only shortlisted candidates will be contacted for interviews.

Start date

ASAP

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.