Care Experience Manager

• Deliver exceptional resident experiences in a beautiful, modern Retirement Village setting.
• Leadership role
• Great remuneration & outstanding staff benefits offered
• Full time, permanent role - 40hrs week

About the role

This exciting position at The Village Palms in Christchurch, will see you working as part of a high performing and successful village team, leading the delivery of premium care hospitality services to our Care Suite residents. In this role you will be responsible for managing and maintaining a strong resident and family partnership, whilst overseeing the delivery of exceptional daily resident experiences. You will also lead and mentor a team of activity coordinators and housekeeping staff within the care home.

This role is a full-time position working 40 hours week Mostly from Monday to Friday and may include some weekend work.

Some of the great things you will be doing:

• Assist residents to coordinate and manage their day in a way that enables them to spend their leisure time doing the things they love.
• Manage the activities team to ensure an innovative variety of activities is delivered, that is aligned with our residents' interests
• Manage the housekeeping and laundry functions
• Work with the Food Services Manager to support a seamless dining experience for all residents.
• Community engagement/ proactive sales leads generation foe our Care Suites

About you

Ideally you will have previous experience in hospitality/guest service type positions, ideally in Aged Care, or client service facing or event management roles. With a strong and proven background in leadership roles, you will have excellent communication and problem-solving skills along with the desire to provide an outstanding and premium service to our Care Suite Residents and their families.

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,300 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

Check out some of our Benefits!

• 3 Paid wellness days & a paid day of leave to celebrate your birthday each year
• Health & Life Insurance - automatic cover free to all permanent staff
• 26 weeks of parental leave on full pay and 5 days paid leave for partners.
• Kiwisaver payments continued for those opted in over the age of 65 years
• Education, Development and Training Support

How to apply

Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

Metlifecare is committed to minimising adverse outcomes from the transmission of influenza or infectious diseases, and as such we request all potential employees disclose their immunisation status at the time of employment.

Please note that Identification and work eligibility is required with your application

Job Details

Reference #

48977

Location(s)

The Village Palms - Retirement Villages Christchurch

Expertise

Village Management, Activity Coordination, Social Coordination

Job level(s)

Qualified, Experienced

Work type(s)

Permanent full-time

More details (document)

Care Experience Manager.pdf