Senior Account Manager

Heart's ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients, and results for the Hearts & Science business and all the people who work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment. We want everyone who chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave, and Loyalty Leave to name a few.

For more information on Hearts & Science please visit:

https://www.hearts-science.com/en-nz

About this role

As a Senior Account Manager your main responsibilities are to plan, manage and execute media campaigns, from start through to completion.

Working closely with the Implementation Director and the CCO, your role is to develop channel strategies that achieve client business objectives. In addition, to the upfront planning you will also maintain quality control of the media campaigns and always on activity, continually evaluating and improving performance against client goals post live date.

You are responsible for junior to mid-level client relationships ensuring everything is running smoothly and that all questions are answered in a timely manner, in accordance with the Hearts & Science client service expectations.

As well as a solid offline understanding of media the Senior Account Manager is expected to have a working knowledge of the digital media arena and support the Digital Director and Performance team in delivering integrated campaigns.

Beyond the internal Hearts & Science team, your will work seamlessly with various OMG specialist teams and media owners and other external agency partners.

Skills & Experience

• At least 5 years of relevant media and client management experience
• Implementation planning capabilities and understanding of media principles and finance
• Good client facing communication & presentation skills
• Conversant in the role of each channel and ability to provide justification / rationale
• Well-developed time and project management skills, with good adherence to deadlines

If this sounds like you, please apply directly via the job ad ASAP