Operations Manager

About the Company

We are partnering with a well-established, reputable business that distributes recognised brands to consumers and retailers across Australia and New Zealand. With a strong platform already in place, this is a business focused on lifting operational performance, driving efficiencies and ensuring its supply chain keeps pace with commercial ambition.

About The Role

This is a senior leadership role with full accountability for warehousing and distribution via their Auckland DC as well as third-party logistics partners in Australia. You will oversee a large team, manage operational budgets and hold responsibility for all things site management and service performance.

This role combines day-to-day operational leadership with genuine strategic influence. You will set performance targets, lead continuous improvement initiatives, manage key vendor and 3PL relationships, and help future proof on capacity and capability to support the business as it grows.

Key Responsibilities Include

• Leading the warehousing and distribution function across the Auckland site and Australian 3PL partners.
• Holding the warehouse leadership team accountable for DIFOT, inventory accuracy, pick performance and inbound SLAs.
• Managing the operational budget, identifying cost improvement opportunities and reporting against targets.
• Driving a culture of safety, compliance and continuous improvement across a large and diverse team.
• Overseeing full site management including facilities, equipment, GMP standards and regulatory compliance.
• Developing and executing the annual operating plan and leading strategic CAPEX initiatives.
• Managing key external relationships including freight providers, 3PL partners, and the building owner.

About You

You are an experienced operations leader with a strong background in warehousing and distribution management within an FMCG environment. You lead from the front, hold high standards, and know how to bring a team with you on a continuous improvement journey.

You Will Need To Bring

• 5+ years in senior warehouse or operations management roles, with demonstrated leadership of large teams.
• Proven ability to manage 3PL partnerships and hold external providers accountable for performance.
• Strong expertise in warehouse management systems (WMS) and operational process improvement.
• A track record of delivering against budget, driving efficiency and improving service performance.
• Experience in a regulated environment with solid understanding of GMP and health & safety obligations.
• Ideally, a relevant qualification in Supply Chain, Logistics, Operations, or a related discipline.
• Ideally Lean or Six Sigma certification and experience in FMCG/manufacturing environments.

For more information or to reach out for a confidential discussion, please contact

Joe Francis on 021 197 9121 or ***email_hidden***