Administrator

Customer Service & Administration Officer

Independence, Accuracy, and a Great Team Culture

Are you looking for a stable, predictable role where you can truly "own" your workspace? Do you value a supportive team culture but enjoy the peace of working independently?

We are looking for a reliable Customer Service & Admin Officer to join our document storage facility. This isn’t just a "desk job"—it’s a vital role that ensures our operations run smoothly, securely, and accurately.

The Best of Both Worlds

While you will spend much of your day working solo at the front desk, you are never "alone." You’ll be joining a stable, long-tenured team known for their amazing culture. We take team bonding seriously and offer a work environment where people actually enjoy coming to work every day.

What You’ll Be Doing

This is a dual-focus role that requires a sharp eye for detail and a friendly professional manner:

• Front of House & Safety: You are the face of the site. You’ll meet and greet contractors, couriers, and clients with pre-booked appointments. You’ll be responsible for signing everyone in and ensuring site protocols are followed.
• Digital Transformation: When you aren't assisting visitors, you’ll be focused on the digitisation of files. This involves high-volume scanning and data entry, ensuring our physical records are perfectly transitioned to digital formats.

The Essentials

To be successful in this role, you don't need a decade of experience, but you must have:

• Technical Savvy: High-level computer literacy and the ability to troubleshoot basic technical tasks are a must.
• Reliability: You are the anchor of the front office. We need someone who prides themselves on being punctual and consistent.
• Process-Driven: This isn't a role that changes every week. If you enjoy knowing exactly what is expected of you and doing a job "the right way," you will thrive here.

Note on Career Growth: We believe in being upfront—this role is what it is. It isn’t a stepping stone to a different department, but rather a stable, permanent home for someone who wants a great work-life balance and a job they can master.

Key Details

• Hours: Monday – Friday, 8:30 AM – 5:00 PM (No weekend work!).
• Stability: A secure role in a business with fantastic staff retention.
• Requirements: As this is a secure facility, all successful candidates must pass a Pre-employment Drug & Alcohol test, a Ministry of Justice (MOJ) background check, and provide excellent professional references.

Are You the Right Fit?

If you are looking for a role where you can work independently, use your technical skills, and be part of a legendary team culture, we want to hear from you.

Apply today to join a team where stability and accuracy are celebrated!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Skills

data entry, indexing, scanning, customer service

education

Secondary School/High School