Project Delivery Practice Lead

Job Type: Permanent - Full Time

Location: Auckland

Job Category: Information Technology

DDS IT is seeking an experienced Project Delivery Practice Lead to establish, lead, and mature our Project Delivery Practice (PDP). This is a rare opportunity to shape how projects are delivered across a growing New Zealand technology services organisation, with genuine executive support and influence.

This role offers a unique balance of strategic leadership, practice development, customer engagement, and hands-on project delivery ownership. Operating in a “player-coach” capacity, you will help define delivery governance, methodologies, reporting, tooling, and operational standards, while also leading complex or high-profile customer projects.

About DDS IT

Our culture starts and ends with our people.

We are a successful IT Services business with an eye on the future, having grown to 70+ staff across New Zealand. Our culture starts and ends with our people. We are a growing people-centric team who work with Passion, Energy and Heart to deliver incredible customer experiences. We operate with flexibility and have created a friendly, caring and family feel workplace. You bring your best self to work to fulfil your potential and enable our Vision of connecting people and technology to improve the everyday life of New Zealanders.

At DDS IT we are big enough to partner with some of New Zealand’s leading Enterprise companies. But we’re small enough that any one of our clients can pick up the phone and talk to any one of our leadership team. Our size allows easy access to key stakeholders and resources helping remove barriers to create a collaborative environment for share valuable knowledge.

We're growing and truly walk the talk of our values aiming to positively impact individuals both professionally and personally. Our drive for excellence and willingness to go to the ends of the earth for clients has created rapid growth and a loyal customer base.

Our Mission is to become our customers trusted service provider. We believe we will achieve this through increasing the productivity of organisations, through the intelligent use of our products, services, and insights day in and day out.

What you’ll be doing

You will play a key role in building a trusted and scalable delivery function that improves project outcomes, strengthens governance, and supports DDS IT’s continued growth.

Key Responsibilities Include

• Establishing and evolving DDS IT’s Project Delivery Practice, including governance, delivery standards, reporting, and ways of working
• Leading complex or strategically important customer projects end-to-end
• Improving project delivery maturity, portfolio visibility, and operational consistency
• Developing reporting dashboards and delivery insights for leadership decision-making
• Partnering closely with Executive Leadership, Sales, Account Management, and Technical Delivery teams
• Supporting and mentoring Project Managers and Coordinators across the delivery function
• Driving continuous improvement across delivery processes, tooling, and customer outcomes

Desired Skills And Experience

What we’re looking for

We’re looking for a senior delivery leader with proven experience leading project delivery functions, PMOs, or delivery practices within IT or technology services environments. You will bring strong stakeholder engagement capability, commercial awareness, and experience operating across Agile, Waterfall, and hybrid delivery environments.

You Will Also Bring

• Strong leadership and communication skills with the ability to influence at all levels
• Experience improving delivery governance, reporting, and operational maturity
• Confidence operating within evolving or ambiguous environments while building structure and process
• Strong commercial, financial, and risk management capability
• A continuous improvement mindset with a practical, hands-on approach to delivery

Why DDS IT?

This is an excellent opportunity for someone who enjoys building scalable delivery capability, driving meaningful change, and remaining close to both customers and project outcomes.

At DDS IT, you’ll have the opportunity to genuinely influence how delivery is shaped across the business while working within a collaborative and growing technology services environment that values initiative, innovation, and continuous improvement.

If you’re looking for a role where you can make a meaningful impact while helping shape the future of delivery at DDS IT, we’d love to hear from you.