SAP Functional Consultant - Billing

Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering the digital future of Aotearoa with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose: Unleashing potential through connectivity. Enabling better futures for Aotearoa.

Te Momo Tūranga | Contract: Fixed term, full time.

Te Wāhi |Where: Auckland, New Zealand or Wellington, New Zealand.

Te Pūtake | Why we’re hiring: We’re stepping into our next chapter, aspiring toward 80% fibre uptake across the motu by 2030. With our new strategy providing the roadmap for what we’re working to achieve and how we’ll get there, opportunities are emerging as we seek to expand our capability and talent in new and different spaces.

Te Whiwhinga Mahi | The Opportunity

Due to a large-scale SAP project, we have a fixed term opportunity for an SAP Billing Systems Specialist to join the team. This role will support billing performance and ensure accurate, timely outcomes across a high-volume environment.

Working at the intersection of systems, process, and customer delivery, you will investigate and resolve billing queries and discrepancies, identify root causes, and support continuous improvement. You will collaborate closely with business and technical teams, acting as a trusted specialist to ensure billing outcomes are right first time and aligned to customer and commercial expectations.

You will also contribute to ongoing optimisation by identifying root causes, supporting testing and enhancements, and improving workflows, automation and reporting outcomes across complex, integrated systems.

Ō Wheako, ō Pūkenga | Your Experience

You are an experienced SAP SD Billing functional specialist with a deep understanding of pricing, invoicing, and the end-to-end customer billing lifecycle. You bring strong capability in diagnosing issues, understanding system behaviour, and ensuring accuracy.

In Addition, You Demonstrate

• Experience resolving billing discrepancies and customer related issues end to end.
• Ability to analyse system data and process flows to identify root causes and implement solutions.
• Experience managing incidents, including triage, investigation, and resolution across systems and integrations.
• Confidence engaging both technical and non-technical stakeholders, acting as a bridge between teams.
• Ability to prioritise effectively and respond to business needs in a fast-paced environment.
• Experience supporting configuration updates, testing, and continuous improvement initiatives within SAP.
• A communication style that is clear, structured, and customer focused.

If you’d like to join a team where your expertise will directly influence billing performance, and where collaboration, ownership, and support are part of how we work every day – please apply to find out more.

Mō mātou | About us

We’re shaping a future where all New Zealanders are free to access opportunities that define their own lives, as we expand our network to help Aotearoa grow.

With a new strategy in place and a powerful, inspiring purpose, Chorus is an exciting space right now. We’re on the path to moving from being the great network builder to being the great network operator. To do that, we embrace our mindsets : Be bold, ignite growth , Honour our past, reimagine our future , and Connect communities, empower people . We need people who not only embody these mindsets and the underpinning behaviours but who also inspire others to do the same.

With our Chorus Care package benefits behind you, you’ll have the opportunity to learn and grow alongside a caring, open-minded team in an environment that embraces diversity, encourages innovation, redefines flexibility, and offers an enviable work life balance.

Nōu te mana | Work your way

We know how to do hybrid working well and have been doing it for years and encourage you to find ways to work flexibly . If it suits your circumstances and delivers great outcomes for Chorus – that’s when you know you’ve found the Flex@Chorus Sweet Spot!

He Wāhi Whakaōrite Whiwhinga Mahi.

We have a fair, inclusive and equitable culture where our differences are our strengths, we connect on shared values, and everyone has the opportunity to thrive. Please let us know of any accessibility requirements you would like us to consider to support you with your application. We know women are underrepresented in senior roles, and we want to change that. If you’re a woman looking for your next step, in a company that genuinely supports your growth, has a flexible work culture and visible female leaders we’d encourage you to apply.

Come be part of a new era at Chorus, apply today.