Restaurant Manager

Kiara &Virat 2022Enterprises Limited, trading as Sorrento Italian Restaurant & Bar, is

seeking a Restaurant Manager to join their team in Taupō, Waikato Region. The ideal

candidate will be a dedicated professional with strong leadership and communication skills,

responsible for overseeing daily operations, managing staff, and maintaining high standards

of service.

Key Responsibilities

• Collaborate with the chef and kitchen staff to plan menus and set pricing based on cost analysis, market trends, and profitability.
• Recruit, train, supervise, and motivate new and existing staff, providing timely feedback on performance.
• Plan, organise, and manage special functions and private dining events.
• Prepare, manage, and monitor budgets, analyse sales performance, labour costs, and profit margins, and implement strategies to improve financial outcomes.
• Handle customer complaints promptly to ensure maximum satisfaction and maintain positive relationships with customers and staff.
• Welcome customers, manage table reservations, and assist with order-taking when required.
• Prepare and manage staff rosters, allocate duties, and adjust staffing levels in line with operational requirements and business demands.
• Oversee day-to-day restaurant operations to ensure efficient workflow, service quality, and smooth coordination between front-of-house and kitchen teams.
• Monitor stock levels, coordinate purchasing and supplier orders, and maintain accurate inventory and stock control records.
• Monitor cost of goods sold and implement adjustments to reduce waste and improve profitability.
• Manage cash flow, track sales versus costs, and report financial performance.
• Process and analyze operational information to support scheduling, budgeting, and decision-making.
• Maintain accurate records relating to inventory, health and safety practices, staff compliance, and operational procedures.
• Monitor and maintain high standards of cleanliness, presentation, and overall appearance throughout the restaurant premises.
• Inspect food deliveries, equipment, and storage to maintain food safety standards.
• Ensure full compliance with health, hygiene, food safety and workplace health & safety regulations at all times.

You will be required to work a minimum of 30 hours per week and will be paid between $30

and $35 per hour, depending on experience and skills.

Other Important Requirements

• Minimum of 1 year of relevant work experience or a relevant Level 5/above qualification.
• Availability to work on weekends and late shifts as required.
• Strong leadership, interpersonal, and organisational skills.
• Excellent attention to detail and problem-solving abilities.
• Reliable, self-motivated, and capable of managing time effectively.
• Physically fit and able to stand for extended periods.
• Hardworking, professional, and committed to delivering high-quality service.
• Able to handle confidential and sensitive information responsibly.