Restaurant Manager

On The Point – Lake Rotorua is a luxury boutique lodge offering premium accommodation, exceptional dining, and event facilities on the shores of Lake Rotorua. We are seeking an experienced Restaurant Manager to oversee daily operations, lead à la carte and degustation dining services, and ensure outstanding guest experiences. The successful candidate will demonstrate strong leadership, excellent customer service, and a commitment to maintaining high dining standards while supporting the continued success of the lodge.

Responsibilities:

• Manage and oversee all aspects of restaurant operations, including staff management, scheduling, and training
• Ensure high standards of customer service are maintained at all times
• Coordinate and execute à la carte and degustation dining services
• Contribute to menu development and ensure the quality of cuisine and wine offerings
• Handle guest inquiries, feedback, and complaints in a professional manner
• Maintain inventory and control costs to achieve financial targets
• Collaborate with other departments to ensure seamless guest experiences
• Assist in the planning and execution of events and receptions held at the property
• Stay updated on local and international wine offerings and provide recommendations to guests

Requirements:

• At least 2 year’s experience in a similar role within the hospitality industry OR Duty Manager license to oversee the smooth operation of the restaurant during shifts

• Passion for quality cuisine and wine

• Flexible availability, including evenings and weekends

• Strong leadership and communication skills
• Ability to work under pressure and in a fast-paced environment
• Self-motivated with a positive attitude
• Familiarity with local and international wines is preferred
• High standard of personal grooming
• Duty Manager license to oversee the smooth operation of the restaurant during shifts, an advantage but not a requirement as can be obtained on the job.
• Previous experience in a fine dining environment, preferably in a senior waitstaff role
• Familiarity with the Rotorua Destination, allowing you to share insights and recommendations with our international guests, is an advantage but not a requirement.

Position Type: Full-time permanent, 40 hours per week'

Only shortlisted candidates will be contacted for an interview. Must be a resident of NZ or possess a valid working visa.