Service Technician - Medical Devices

We are seeking a Service Technician to join our National Service Centre in Auckland, New Zealand.

Reporting to the Service and Operations Supervisor (NZ), you will be responsible for repairing equipment within agreed turnaround times while maintaining quality standards aligned with business objectives. The role also involves regular communication with both internal and external customers, maintaining tools and workspace in line with 5S principles, and utilising SAP alongside completing weekly reporting.

This role will suit someone with strong technical aptitude and experience in electrical and fine-detail repair work.

Key Responsibilities

• Provide endoscope service and repair support across varying levels of complexity, in line with the skills matrix
• Accurately assess customer equipment and Olympus assets submitted for repair
• Perform scope reprocessing (flexible, rigid, and peripheral) as required
• Conduct final quality assurance on technicians' work when needed
• Liaise with the Service Administrator where customer expectations differ from technical assessments

About Olympus

Our purpose at Olympus is to make peoples' lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that makes a positive contribution to society.

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact, and Empathy form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package;
• Learning on demand;
• Health and Wellbeing initiatives (Free Bowel Cancer Screening tests, RUOK Day, and EAP);
• Reward and Recognition Program 'Shining Stars';
• Dress for your day;
• Social events (Strategy forums, Annual Awards, and Christmas parties).

What we are looking for

To be successful in this role, you will have experience in fine-detail technical repair work, including:

• Strong soldering skills
• Strong hand eye coordination
• Mechanical assembly experience
• Electrical repair experience
• High level of mechanical aptitude

You will also demonstrate a strong commitment to quality, attention to detail, and a continuous improvement mindset.

To set you up for success your initial training will be completed in Melbourne, Australia. This will require flexibility with traveling for periods of up to 1 month at a time.

To submit your interest in this opportunity, select "Apply for this job".

In the meantime, follow us on

• LinkedIn - Olympus Corporation
• Company website - www.olympus.com.au

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply."

No Agency assistance required at this time.