University Security Site Supervisor

We’re looking for an experienced

Security Site Supervisor to take full operational ownership of security service delivery at a single, dedicated university campus in Hamilton. You’ll lead from the front, keep service standards high, and build strong relationships with both your team and the client.

This is a Monday - Friday role, working evening shifts - 4pm-12am (midnight), 40 hours per week.

Responsibilities

• Own the day-to-day delivery of security services, ensuring all shifts are covered and compliant
• Act as the escalation point for incidents, emergencies, and emerging risks
• Be the primary point of contact for the client and contribute to regular site meetings
• Set clear expectations and drive service improvements
• Lead, coach and develop security staff across the site
• Manage performance, attendance, wellbeing and team culture in line with policy
• Work with Operations Coordinators to deliver effective rosters and leave planning
• Ensure COA, site training and inductions are current and consistently reinforced
• Maintain adherence to SOPs and site procedures through visible leadership
• Oversee incident response, reporting and investigations
• Implement corrective actions in partnership with the client
• Promote a strong H&S culture and continuous improvement on site
• Additional duties may include: Patrolling, lock-up/un-lock, egress checks, CCTV monitoring, and other operational tasks.

About you

• Proven leadership experience in security or similar operational environments
• Strong written and verbal communication, including clear reporting
• Calm under pressure with the ability to manage competing priorities
• A Current Green Certificate of Approval (COA) or the ability to obtain one
• Experience managing a complex site with multiple stakeholders
• Confident, professional client-facing leadership experience

What We Offer

• Competitive pay, paid weekly.
• Guaranteed hours with consistent shifts.
• On‑the‑job training and development opportunities.
• Supportive team environment with clear career pathways.
• Employee benefits including discounts, recognition programmes, and well-being support.

If you’re ready to lead a team, lift standards, and deliver an exceptional on-site service, we’d love to hear from you.