Business Consultant

Foster Moore - The registry people

Join Our Team as a Business Consultant

At Foster Moore International, we’re proud to develop world-class registry solutions for governments and organisations around the globe. As our global footprint expands, we’re looking for an Intermediate level Business Consultant to join our high-performance team in Auckland.

This is an exciting opportunity to work in a collaborative, fast-paced environment where your contributions will directly support the success of national and international registries.

About The Role

You’ll work closely with customers, project teams, and product specialists to translate business needs into practical, scalable solutions aligned with product best practice.

This role blends business analysis, solution design, product ownership, and client engagement, making it ideal for someone who enjoys working across the full project lifecycle.

Key Responsibilities

Business Analysis & Requirements

  • Champion Foster Moore’s Software Adoption Methodology
  • Engage client stakeholders to understand business processes, objectives, and pain points
  • Facilitate workshops, interviews, and discovery sessions
  • Document clear, structured business and functional requirements
  • Analyse existing workflows, create process maps, and identify improvement opportunities
  • Assess gaps between client needs and product capability
  • Collaborate with developers, testers, and Project Managers to estimate work and confirm delivery scope

Stakeholder Engagement

  • Build strong, trusted relationships with client stakeholders
  • Communicate effectively with both business and technical audiences
  • Support senior consultants in managing client expectations and outcomes

Solution Design & Implementation

  • Translate business requirements into solution designs aligned with standard product capabilities
  • Ensure solutions follow product best practice and minimise customisation
  • Work closely with technical teams to clarify requirements and confirm feasibility
  • Identify and propose workarounds where possible before escalating gaps
  • Engage with the project architect to validate solution design and identify product enhancements where the requirement cannot be met natively or configured on the project
  • Support development, system testing, and UAT to ensure solutions meet design intent
  • Engage with the data migration team to incorporate any data model changes back onto the designs

Project Support & Product Ownership

  • Act as a Scrum Product Owner, including:
  • Managing stakeholder requirements and representing end users
  • Defining and communicating the project vision
  • Maintaining and prioritising the project backlog
  • Reviewing user scenarios and writing acceptance criteria
  • Actively participating in sprint ceremonies
  • Leading sprint refinement sessions and supporting sprint reviews
  • Manage project documentation and change requests throughout the project lifecycle
  • Ensure scope changes and cost variations are documented and actioned appropriately
  • Collaborate closely with customers, delivery teams, product teams, and Project Managers

Training, Testing & Support

  • Support testing and quality assurance activities
  • Deliver client training (one‑on‑one, group, classroom, and online)
  • Continuously improve training materials based on feedback
  • Provide post‑training support and assistance
  • Assist with continuous improvement initiatives for existing applications
  • Support investigation and resolution of system defects

Soft Skills

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • A proactive, detail-oriented mindset

Why Join Us?

At Foster Moore, We Value Initiative, Teamwork And Integrity. You’ll Be Part Of a Supportive Environment Where Your Contributions Will Be Recognised, And Your Growth Is Encouraged. Similar To How You Have a Lot To Offer Us And Our Clients, We Have a Lot To Offer You, Including

  • Be part of a global company delivering meaningful, high-impact solutions
  • Work alongside experienced professionals in a supportive, inclusive team
  • Enjoy a central Auckland location with hybrid working opportunities
  • Continuous learning and development encouraged
  • Employee referral bonus
  • Employee recognition initiatives
  • Paid birthday leave
  • Discounted medical insurance and free flu vaccinations
  • Employee Assistance Program
  • Incredible facilities to make commuting on your bike or e-bike convenient (on-site e-bike chargers at no cost)
  • Engaging social events and a strong team culture

Ready to make a global impact?

Click on the “Apply” button and help shape the future of digital registries with Foster Moore International.

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