Insurance Manager

At ASB, our purpose is to accelerate financial progress for all New Zealanders. Our Insurance Managers play a key role in helping customers and their whānau feel confident about what the future holds, by providing thoughtful advice and protection for what matters most to them.

We are looking for an Insurance Manager to join our Branch Advice Centre team in Wellington. This is a great opportunity for someone who enjoys building strong relationships, delivering quality advice, and continuing to grow their career within ASB.

Te Tūranga | The role

As an Insurance Manager, you will provide personalised insurance advice to ASB customers across a range of channels. You will guide customers through our insurance advice process, recommending and implementing solutions that reflect their needs, goals, and stage of life.

You will proactively grow your portfolio by identifying new opportunities, collaborating with AIA underwriters, and working closely with colleagues across the bank to ensure customers receive joined‑up, high‑quality support.

You will be a trusted adviser to your customers, focused on building long‑term relationships and delivering service in line with ASB’s standards. You will help foster a strong referral culture, support and coach internal partners on our insurance value proposition, and communicate openly so everyone is aligned around the customer’s situation.

You will also take ownership of customer issues or complaints, working through them with care and professionalism, and always striving for good outcomes.

Ō pūkenga | About you

You will bring experience in financial planning or insurance, either in New Zealand or internationally, along with a strong track record of delivering quality advice and positive customer outcomes.

You are confident identifying customer needs, shaping tailored insurance solutions, and managing an insurance book. You build strong relationships easily and are comfortable influencing and collaborating with customers and colleagues alike.

You Will Also Bring

• Sound knowledge of insurance products and financial markets
• Confidence navigating ASB systems and processes
• A proactive approach to learning and professional development
• A Level 5 Certificate in Financial Services, Insurance Stream

Te mahi ki ASB | Working for ASB

At ASB, you will have the opportunity to build meaningful relationships with customers, deepen your expertise in insurance advice, and grow your career within a bank that invests in its people and their development.

We offer a flexible and supportive work environment, and an open and inclusive culture where your individuality, ideas and goals are valued. You will be trusted to take ownership of your work, with the backing of experienced leaders and teams who genuinely want to see you succeed.

You'll Also Have Access To

• Career growth through training, mentoring and internal opportunities
• Health & wellbeing support including Southern Cross Wellbeing One
• Meaningful benefits like discounted banking, insurance, and parental leave top-up

Me pēhea te tono | How to apply

If this sounds like the role for you, hit apply making sure you include a cover letter with your application.

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas