Home Ownership Manager

Home Ownership Manager – Help shape our customers’ biggest decisions

Location: Chartwell | Full Time Permanent

At ASB, our purpose is to accelerate progress for all New Zealanders, by supporting financial, social, and environmental advancement — and few roles have a bigger impact on this than our Home Ownership Managers.

This is your opportunity to play a key role in helping customers into homes, building long-term relationships, and shaping better financial futures.

About the role | Te tūranga

As a Home Ownership Manager, you’ll guide customers through one of the most significant journeys of their lives — owning a home.

From First Home Buyers To Seasoned Investors, You’ll

• Lead meaningful, high-quality lending conversations
• Understand each customer’s full financial picture and tailor solutions
• Support customers across every stage of their home ownership journey
• Deliver strong, sustainable outcomes while managing risk responsibly

This is a high-impact, relationship-led role where your expertise, judgement and care genuinely make a difference.

What you’ll bring | Ō pūkenga

We’re looking for someone who combines strong lending expertise with a genuine passion for people.

You Will Ideally Bring

• Proven experience in home lending and a strong understanding of lending products
• The ability to build trust quickly and have confident, meaningful financial conversations
• Sound knowledge of responsible lending and compliance requirements
• Strong relationship management and networking skills
• A proactive mindset — identifying opportunities and anticipating customer needs

For our internal candidates, this is a great opportunity to step into (or continue growing in) a senior lending role and broaden your impact within the Advice Centre network.

Why join us?

You’ll be part of a supportive, high-performing team that lives our values every day — putting customers first, acting with integrity, and continuously learning and improving.

We Offer

• Genuine career development and progression opportunities
• The chance to coach and uplift others, sharing your expertise
• A collaborative, inclusive team environment
• Competitive salary and staff banking benefits
• Health, life and income protection insurance
• Flexible benefits through your choice programme

Our culture

At ASB, how we work matters just as much as what we do.

We’re Guided By Mindsets Like

• Customer obsession
• Trust and transparency
• Empowerment over control
• Learn-it-all over know-it-all

These aren’t just words — they shape how we show up for customers and for each other every day.

If you’re passionate about helping customers achieve their home ownership goals and want to be part of a team that makes a real difference — we’d love to hear from you.