Records Management Consultant

At ASB, we’re all about helping our customers get one step ahead. Within our Data Management Office, the Records Management Specialist plays a key role in lifting how we manage information across the organisation—ensuring it is practical, fit-for-purpose, and supports our customers, colleagues, and regulatory obligations.

This is an exciting opportunity to work at the intersection of people, process, and technology, helping shape how records management evolves at ASB.

Mo te tūranga | About the role

As a Records Management Specialist, you’ll partner across business and technology teams to deliver pragmatic, right-first-time records management outcomes. You’ll contribute to both day-to-day delivery and broader uplift initiatives within the Data Management Office.

In This Role, You Will

• Partner with Record Owners, System Owners, and subject matter experts to understand recordkeeping needs and deliver fit-for-purpose solutions
• Support projects and programmes by assessing the impact of system and process changes on records management, and updating tools and artefacts
• Contribute to initiatives that uplift records management policy, governance, processes, tools, and community capability
• Assist in maintaining and evolving the ASB Records Management Framework, including education and uplift across the organisation
• Work with Record Owners to ensure remediation activities are clearly defined, prioritised, funded, and delivered
• Elicit and document end-to-end process maps, identify gaps and root causes, and present insights and pragmatic recommendations to stakeholders

Ō pūkenga | About you

We’re looking for someone who brings both technical understanding and a people-first mindset—someone who can connect the dots and bring others along on the journey.

You Will Bring

• Proven experience in records management within a complex organisation (financial services or other regulated environments is advantageous)
• A people-centred approach, with the ability to educate, influence, and support stakeholders at different levels
• Strong analytical capability, with experience working across complex systems and processes
• Clear and confident communication skills, with the ability to ask insightful questions and interpret beyond the obvious
• Business analysis experience, including understanding cause and effect of change and translating insights into action
• A collaborative and adaptable working style, with the confidence to challenge the status quo
• A growth mindset and genuine curiosity, with a desire to continuously improve

Ngā mea kia whai hua ai koe | Working at ASB

At ASB, our values guide everything we do. You’ll be part of a team that lives and breathes:

• Empowerment over control
• PACE over perfection
• Customer obsession
• Trust and transparency
• Learn it all over know it all

We’re committed to supporting your growth, with flexible ways of working, a strong focus on wellbeing, and opportunities to make a meaningful impact.

Me pēhea te tono | How to apply

If you're motivated by meaningful work, enjoy connecting the dots across people, process, and technology, and want to help lift records management capability across ASB, we’d love to hear from you.

Apply online with your CV and a short cover note outlining what draws you to this opportunity.

We recognise that great people come from all backgrounds and may not meet every requirement. If this role sounds like a good fit, we encourage you to apply.