Branch Sales Coordinator

• Sales & Account Management
• Sales Assistant / Coordinator
• Auckland
• Permanent / Full Time

8/5/2026

• Competitive salary + Benefits
• Southern Cross Medical Insurance
• We hire on attitude, teamwork & work ethic

What We Offer

• Competitive salary + benefits
• Opportunity to grow and shape your career in a national business
• Southern Cross Medical Insurance
• Birthday leave

About Plumbing World

Plumbing World is a proud Kiwi-owned success story, backed by over 60 years in the industry.

Owned by plumbers and builders, we understand what our customers need and we deliver it through strong relationships, expert advice, and reliable service.

Our people are at the heart of our success. We're committed to building a high-performing, inclusive culture where our teams can grow and thrive.

About The Role

Our North Shore branch is now looking for a Branch Sales Coordinator is to provide our building and plumbing customers with exceptional service, and represent Plumbing World with strong customer service and communication skills.

This is a fast paced, busy role, and we have a lot going on at once, so we are looking for someone who has worked in this sort of role before, you will know all about forward planning and have the foresight to see where a project currently is and what is going to be required next.

At Plumbing World, we work in partnership with our customers & the team, so you will have the ability and enjoy helping out wherever needed, this could involve serving customers on the trade counter, answering phones, or even doing the odd delivery.

Plumbing World is committed to our customer service promise, and we are focused on exceeding customers' expectations, so it's all hands-on deck at the trade counter before 9am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.

This is a permanent full-time role, 42.50 hours per week, working Monday to Friday 8:00 am-5:00 pm with rostered Saturdays.

What You Will Be Doing

• Receiving and processing orders to ensure we not only meet but exceed our customers' expectations
• Quoting and then following up on those to close the deal
• Work in partnership with Territory Managers and other departments to achieve customer satisfaction
• Project managing and tracking these projects through the sales process
• Liaising with suppliers

A quick glance at what we need from you:

• Able to multitask, prioritise, and manage time efficiently
• Proven record in relationship building/management
• Good computer and Excel skills essential
• Excellent communication verbal & written
• Strong administration skills
• The ability and experience to manage a high workload with multiple priorities
• Time management skills including the ability to plan ahead and adapt to changing priorities
• Experience in sales and providing solutions based on customer needs
• Full NZ clean drivers licence
• Pride in personal appearance with great interpersonal skills

Our Culture

We're a team that shows up for each other and our customers.

No matter your role, we support the trade including getting on the counter early to make sure our customers can start their day right.

If you're someone who leads from the front and takes pride in building a strong team culture, you'll fit right in.

Inclusion + Diversity

We encourage applications from all backgrounds. You don't need to meet every requirement - if you bring the right mindset and capability, we'd love to hear from you.

The successful applicant will be required to pass a pre-employment medical and drug test prior to the commencement of employment.