Enliven Strathallan Village Manager

Enliven Strathallan Village Manager

Job Title : Strathallan Village Manager

Department: Strathallan Lifecare

Closing Date: 29 /05/2026

Details

PSSC are looking for an experienced, people-focused Village Manager / Lifecare Manager to lead the day-to-day operations of our charitable Retirement Village. This is a hands on leadership role where you will balance resident experience, village operations and presentation, unit refurbishments, sales and occupancy, and health & safety compliance, while building a welcoming community where residents feel supported and at home.

Key responsibilities

• Be the primary point of contact for residents and families, managing enquiries and complaints in line with process and obligations.
• Lead and coordinate village operations, including maintenance, contractors, grounds, and presentation standards.
• Manage unit turnovers, refurbishments and renovations—planning works, coordinating contractors, and ensuring quality, timeframes and budgets are met.
• Support village sustainability through sales enquiries, tours, waitlists, and occupancy management, including clear explanation of Licence to Occupy/ORA processes.
• Manage operational budgets, approve expenditure within delegations, and provide regular operational and financial reporting.
• Champion health, safety, risk management and compliance (including HSW Act and Retirement Villages Act/Code), ensuring strong documentation and audit readiness.
• Lead, coach and develop staff to build a positive, values-aligned village culture.
• Represent the village within the local community and maintain strong relationships with internal and external stakeholders.

About you

• Proven experience in retirement village, property, facilities, or service management.
• Strong leadership skills with the ability to motivate teams and manage performance.
• Excellent communication and relationship-building skills with residents, families, staff and contractors.
• Sound budgeting and financial reporting capability.
• Working knowledge of health & safety and regulatory compliance, with confidence maintaining accurate records
• Desirable: Sales/occupancy experience in a Retirement Village setting; refurbishment/project coordination experience; a relevant qualification in management, property, health or a related field.

What we offer

• A values-led organisation making a real difference for older people.
• A varied and rewarding leadership role with autonomy and support.
• Competitive salary package (based on experience) and tools required for the role.
• Professional development and ongoing training.

To apply, please submit your CV and a short cover letter outlining your fit for the role. For a confidential discussion, contact Carolyn Cooper (CEO) on 027 686 5005 or email ***email_hidden***

Come and join the team that won the Supreme Award at the 2025 Chamber of Commerce Business Excellence Awards and make a difference in the community. We are ‘People Helping People’ for over 107 years.