Digital Analyst - 12 month contract
Woolworths Group
Date: 17 hours ago
City: Auckland, Auckland
Contract type: Contractor
Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ
With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.
We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
What you’ll do | Hei mahi
As Digital Analyst you'll help improve our digital performance by digging into data and finding insights that contribute to business growth. You'll use your strong data analysis skills and curiosity about online customer behavior to achieve this. Working closely with other teams, you'll help set up accurate tracking, key performance indicators (KPIs), and dashboards across our digital platforms, marketing, and new features.
Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work: A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.
We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
What you’ll do | Hei mahi
As Digital Analyst you'll help improve our digital performance by digging into data and finding insights that contribute to business growth. You'll use your strong data analysis skills and curiosity about online customer behavior to achieve this. Working closely with other teams, you'll help set up accurate tracking, key performance indicators (KPIs), and dashboards across our digital platforms, marketing, and new features.
- Utilise strong SQL skills to query, extract, and analyse data from various sources, delivering actionable insights that help inform, educate, and engage our digital and wider business teams. Your analysis will focus on improving conversion rates, average order value (AOV), and overall customer satisfaction.
- Help develop and maintain measurement methodologies to track the effectiveness of website and app changes and identify opportunities for optimisation.
- Support the development of key metrics used to measure performance across strategic objectives like customer awareness, acquisition, retention, re-engagement and digital product performance.
- Analyse datasets using tools like BigQuery and Google Analytics to extract valuable business insights under guidance.
- Bachelor’s degree in Business, Marketing, Computer Science, Information Systems, or related disciplines
- 3+ years of relevant experience
- Experience driving insights from data and presenting the findings with recommendations to different sets of stakeholders.
- Experience with web analytics tools (preferably Google Analytics)
- Experience with SQL preferable GCP
- Experience with dashboarding tools such as Tableau, Looker, or PowerBi
- Excellent communication, presentation and interpersonal skills
- Experience managing multiple complex projects with competing deadlines and through various stages of development and approval
- Strong strategic thinking skills
- Experience working with developers and business analysts
- Familiar with Agile ways of working
- Customer 1st thinking
- Detail oriented and the ability to manage multiple projects with competing deadlines through various stages of development and approval
- Strong strategic thinking with a solid technical background
- Problem solving - identify and resolve problems in a timely manner
- Strong communication and presentation skills
Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work: A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
- High-impact role supporting our teams who enrich our communities.
- A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
- A progressive and competitive leave policy that gives you more space for what matters to you.
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
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