Customer Experience Representative / Southern Jet Boats
Te Rūnanga o Ngāi Tahu
Date: 18 hours ago
City: Christchurch, Canterbury
Contract type: Full time
Location: Queenstown / Southern Lakes
Permanent - Full Time
Join the team behind two of New Zealand's most iconic adventure experiences!
Are you someone who genuinely enjoys helping others and thrives in a fast-paced, people-focused environment? We're looking for a Customer Service Representative to join our team at Shotover Jet and Dart River Adventures.
About The Role
Based mainly at Shotover Jet in Queenstown, with occasional shifts at Dart River Adventures in Glenorchy (free transport provided), this role is all about creating memorable experiences for our manuhiri (visitors). You'll be:
We're after someone who:
Your safety is our priority. All successful candidates will undergo pre-employment checks, including drug and alcohol testing.
About Us
We're part of Ngāi Tahu Tourism, a values-driven organisation committed to connecting people to our place, our culture, and each other. Learn more about us at ngaitahutourism.co.nz
Eligibility
To apply, you must have the legal right to work in New Zealand (citizen, resident, or valid work visa).
Sound like you? Apply now - nau mai, haere mai, tauti mai!
Permanent - Full Time
Join the team behind two of New Zealand's most iconic adventure experiences!
Are you someone who genuinely enjoys helping others and thrives in a fast-paced, people-focused environment? We're looking for a Customer Service Representative to join our team at Shotover Jet and Dart River Adventures.
About The Role
Based mainly at Shotover Jet in Queenstown, with occasional shifts at Dart River Adventures in Glenorchy (free transport provided), this role is all about creating memorable experiences for our manuhiri (visitors). You'll be:
- Assisting guests with bookings and reservations
- Supporting retail and photography sales
- Delivering warm, professional customer service
- Sharing our stories and values with pride
We're after someone who:
- Has previous customer service experience and enjoys working with people
- Is a strong team player who stays calm under pressure
- Is physically fit, alert, and safety-conscious
- Can work weekdays, weekends, and public holidays
- Holds a full driver's licence (P-Endorsement preferred or willing to obtain)
- Is open to learning about Ngāi Tahu culture, reo Māori, and tikanga
- Enjoys the outdoors and working in a dynamic environment
- Living Wage guaranteed
- Medical insurance provided
- Cool, comfortable uniform
- Staff discounts across all Ngāi Tahu Tourism businesses throughout Aotearoa
- A supportive and inclusive team culture
- Opportunities for professional and cultural development
- A chance to work in one of the most stunning locations in New Zealand
- A values-led workplace where diversity and inclusion are celebrated
Your safety is our priority. All successful candidates will undergo pre-employment checks, including drug and alcohol testing.
About Us
We're part of Ngāi Tahu Tourism, a values-driven organisation committed to connecting people to our place, our culture, and each other. Learn more about us at ngaitahutourism.co.nz
Eligibility
To apply, you must have the legal right to work in New Zealand (citizen, resident, or valid work visa).
Sound like you? Apply now - nau mai, haere mai, tauti mai!
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