Fire and Compliance Coordinator

Join Equans NZ Limited and become a vital part of our Fire division in Wellington! We're looking for an experienced coordinator to manage all compliance-related tasks with precision and dedication.

• Friendly & Supportive Team: Be part of a welcoming environment where your contributions are valued.
• Growth Opportunities: Enhance your skills and knowledge in a dynamic role.
• Strong Leadership: Benefit from guidance and support from experienced leaders.
  
  
  

About Equans:

Equans, part of the global Bouygues Group, is a leader in technical services. Our local team of qualified technicians and support staff delivers value by balancing cost, risk, and performance, with access to a global network of experts. We design and provide customized solutions to support clients in their energy, industrial, and digital transitions.

About the role:

• Compliance Administration: Manage all compliance administration and maintenance scheduling.
• Service Delivery: Utilise your expertise in BWoF & 12a processes to ensure top-notch service delivery.
• Customer Interaction: Handle inbound calls and queries with exceptional customer service.
• Scheduling & Coordination: Schedule and coordinate field technicians to meet routine and non-routine maintenance services.
• Administrative Support: Provide vital support to managers and business units, including clerical tasks and database management.
• Documentation & Reporting: Assist in creating and preparing correspondence, reports, and presentations.
• Compliance Liaison: Work closely with certified IQPs to ensure compliance documentation is signed off before deadlines.
• Data Analysis: Use your Excel skills to analyze and cleanse existing accounts.
• Issue Escalation: Address concerns regarding processes, technician deployment, and client responses.
• Purchase Orders & Invoicing: Raise purchase orders and process contract invoicing as per terms and conditions.
  
  
  

About you:

• You will have knowledge of Building Warrants of Fitness and the 12a processes.
• Experience with the Pronto Xi is highly desirable but we are willing to train.
• Intermediate Microsoft Office skills is necessary.
• You must have excellent written and verbal communication skills.
• You will have a proven aptitude for managing competing priorities with successful deliverables.
• The ability to maintain high standards of customer service in a fast-paced administration role is necessary.
• You will have superior organisational skills and attention to detail.
• Previous call centre experience in a service delivery environment is preferred.
  
  
  

What We Offer:

• Life Insurance: Company-paid life insurance for peace of mind.
• Leave Benefits: Parental, volunteer, study, and purchased leave options.
• Employee Assistance Program: Support for your well-being.
  
  
  

Next steps:

If you are interested and meet the selection criteria apply with an up-to-date resume via the application instructions on this website. We thank you for your interest in working for Equans and advise that only shortlisted candidates will be contacted.

Please note that we can only accept applications from those with full working rights in New Zealand.

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.