Information Technology Support Specialist

Are you looking for a role in a social and vibrant office, alongside people who work hard, but not at the expense of having fun? Do you want to feel autonomy in your work, while having the support of an experienced people leader and skilled team? If so, this could be the perfect IT role for you.

About us

The Property Group Limited (TPG) is a locally owned property and RMA planning consultancy, bringing Kiwis together to build Aotearoa New Zealand for over two decades. We are seeking an experienced and friendly IT Support professional to join our team in either our Napier or Wellington office.

TPG advises on delivering the critical roads, rail and bridges that connect us, the spaces and buildings where our vibrant communities live, and the essential public facilities we rely on. Our highly skilled team of 180 across New Zealand bring unique knowledge in a local context and a trusted, independent point of view.

TPG is at the forefront of embracing change, driving progress, and helping to shape our communities of tomorrow. We are building a stronger New Zealand, together.

About the job

Our IT Support is a key part of the IT team and helps us position TPG as an efficient, effective, and reputable consultancy. By providing sound support and advice, the IT team ensures the smooth running of the entire TPG IT operation. We remove frustrations from the wider team, enabling them to work efficiently and focus on the great work they do. Reporting to the IT Manager, based in Napier, this permanent, full-time opportunity is ideal for someone who is curious, seeks to deepen their understanding of IT systems, and is driven to develop their IT skills.

Responsibilities

• Providing first-line support for all TPG employees across a range of systems
• Assisting with the implementation of vital projects, including Intune, cybersecurity and application project work
• Troubleshooting hardware and software issues and providing technical support
• Assisting with the management of IT systems, ensuring they are up-to-date and secure
• Collaborating with the IT Manager and other team members to deepen your understanding of IT systems and develop your IT skills
• Maintaining documentation of IT processes and procedures to ensure consistency and efficiency
• Providing training and support to employees on IT-related topics and best practices.

With time and experience, you may have the opportunity to grow into a system administrator role and assume greater responsibility on projects. Your development will be well supported, with generous access to training opportunities.

About you

We are seeking an IT Support professional with at least 2-3 years of experience in a similar role. A degree in Information Technology or a related field is preferred. You will be familiar with troubleshooting hardware and software issues, providing technical support, and managing IT systems. TPG operates in a Windows-based (PC) environment.

You will stand out to us if you have the following:

• Proven track record of managing a varied workload.
• Ability to prioritise tasks effectively.
• Constructive problem-solving approach to daily challenges.
• Quick to figure out who to ask when you don't know something.
• A friendly and approachable demeanour - someone people are happy to reach out to with small or big questions.
• Alignment to our values: caring, collaboration, integrity, positivity.'

Working at TPG

At TPG, we take pride in providing a positive culture and work environment for our people. Our values are the foundation of our culture and define what makes TPG a great place to work. We bring them to life in the work we do, how we work together, and our approach to our clients. We offer a competitive remuneration package, including health insurance after one year, as well as opportunities for learning and development. We have a fun and social work culture and include numerous social activities where we bring the office together to celebrate.

How To Apply

If you are interested, we'd love to hear from you. Don’t miss out, apply today!

Applications close on 11 July for a start date as soon as possible.

Interviews may be held throughout should the right candidates apply so that the vacancy may close earlier.

Would you like to know more? Reach out to John Corkery, IT Manager, 027 479 3213.