Office Manager

Position: Office Manager

Company: JSNR Group Limited

Type: Full time, permanent

Location: Auckland

Position Available: 1

Minimum Working Hours: 30 hours per week

Pay & Benefits: $23.50 per hour (negotiable depending on experience/qualification)

Work Experience: 5 years work experience and bachelor’s qualification required.

Duties and Responsibilities:

• Contributing to the planning and review of office services, and setting priorities and office service standards to meet the needs of a busy cleaning operation

• Allocating human resources, office space, and equipment to support cleaning teams across multiple sites

• Assigning work to staff and monitoring their performance, including on-site cleaners

• Managing records and accounts of the office, including scheduling, payroll inputs, invoicing, and inventory tracking for cleaning supplies

• Liaising with clients, suppliers, and professionals to coordinate cleaning contracts and resolve service issues efficiently

• Ensuring all office and site equipment is maintained and that cleaning supplies are stocked and available for use

• Ensuring compliance with occupational health and safety regulations at cleaning sites

• Ensuring all work complies with relevant government legislation, policies, and internal procedures

• Coordinating personnel activities such as hiring cleaners and office staff, facilitating inductions and training, managing promotions and performance reviews, and supporting payroll processes

• Supervising cleaners, ensuring they follow set schedules and deliver high standards of service at each client site

• Visiting cleaning sites to monitor quality, provide support, and ensure staff are complying with contract requirements

• Meeting with new and existing clients to discuss service expectations and follow up on concerns or special requests

• Assisting with the preparation and coordination of cleaning contracts and maintaining accurate service agreements and documentation

• Responding to urgent cleaning requests or client feedback in a timely and professional manner

• Supporting the Director with overall business coordination and contributing to operational improvements and growth initiatives