Workforce Operations Analyst

Workforce Operations Analyst

Health New Zealand Te Whatu Ora – Penrose

Te whiwhinga mahi | The opportunity

This is a key regional role supporting the delivery of timely, accurate and insightful data to inform planning, compliance, and development of the RMO (Resident Medical Officer) workforce across the Northern Region.

As a Workforce Operations Analyst, you'll work closely with our Workforce Operations team, district stakeholders and senior decision-makers to provide workforce modelling, trend analysis and system improvements that enhance how we manage the junior doctor workforce. Your day-to-day mahi will be varied, dynamic and impactful, helping shape strategic workforce decisions that improve both service delivery and trainee wellbeing.

Your key responsibilities will include:

• Delivering accurate, evidence-based analysis and modelling to support workforce planning, recruitment, and strategic decision-making

• Leading regular and ad hoc reporting cycles, including run changeovers, run feedback, IRP (training funding), and compliance reporting

• Conducting ongoing analysis to identify workforce trends, risks and priorities—such as vacancies, leave, additional duties and costs, and workforce movement (e.g. attrition, onboarding, recruitment pipeline)

• Improving data quality and reporting systems, ensuring compliance and consistency across regional processes

• Collaborating with stakeholders across districts to streamline data workflows and support regional and national workforce forecasting

• Contributing to quality assurance activities and building data capability across the team through training and guidance

Ngā pūkenga me ngā wheako | Skills and experience

We're looking for someone with:

• At least 2 years' experience in data analysis, workforce modelling or business intelligence
• Proficiency in Excel and SQL, with experience using BI tools (e.g. Qlik, Power BI)
• Strong analytical and critical thinking skills with the ability to present clear insights
• An understanding of data quality, compliance and system improvement processes
• Excellent communication and stakeholder engagement skills
• A commitment to Te Tiriti o Waitangi and improving Māori health outcomes
• Knowledge of the health sector and/or RMO workforce is desirable, but not essential

Tō mātou whakahaere ki te tika, te rerekētanga me te whai wāhi mai | Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome you as your authentic self into our team. Skills are gained in many areas of life, not just through formal employment. If you can demonstrate the capabilities we're looking for, whether through whānau responsibilities, community roles, or mahi aroha (volunteering), we encourage you to apply and share your story in your cover letter.

We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.

Me pēhea te tuku tono | How to apply

To be considered for this position, please submit your application via our online portal. You must be eligible to work in Aotearoa New Zealand.

All shortlisted candidates may be required to complete an assessment as part of the selection process. While we acknowledge all applications, only those shortlisted for interview will be contacted directly. Interviews will be held in person, in Auckland.

If you have any questions about the role, please contact Ellen Brouwer at [email protected]