Customer Support Marketing Intern

Our Customer Support team make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.

Our Customer Support team is looking for a Customer Support Marketing Intern.

What awaits you?

• You will be supporting the BMW Group Service business portfolio, with a view to exploring all available opportunities to maximise service retention and related Genuine parts sales.
• You will be supporting the achievement of set retention/penetration objectives through regular ongoing analysis of dealer performance, effective dealer consultation/contact and implementation of own or central available programmes.
• You will be supporting set sales/penetration objectives through the Accessories & Lifestyle product portfolio and development of sales programmes. This includes evaluation of the product range, price, availability, and incentives to dealers.

Qualifications & Experience

• Minimum 1 year of marketing experience preferable.
• Practical understanding of marketing and communication measures.
• Understanding of marketing processes.
• Understanding of integrated communication (ATL/BTL) campaigns.
• Excellent communication and presentation skills.
• Ability to manipulate and analyse data.
• Strong customer orientation.

What do we offer?

• Attractive remuneration
• Flexible Work policy and practices
• Health & Wellbeing initiatives
• Lifelong learning & career development
• BMW & Mini promotions and product offers
• A dynamic, inclusive and sustainable working environment

BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company.

Employment at BMW Group New Zealand is conditional upon pre-employment checks undertaken by the candidate on request and clearances received. This includes qualifications and employment checks, relevant background checks and may include police check(s) and credit check(s).

By submitting an application for a role at BMW Group New Zealand the candidate confirms:

• They have valid rights to work in New Zealand
• They agree to undertake integrity checks upon request should their candidacy progress to an offer of employment.