Senior Researcher

Genesis


Date: 9 hours ago
City: Auckland, Auckland
Contract type: Full time
About Us

Genesis Energy, one of New Zealand's largest energy generator and retailers, is on a mission to power a sustainable and thriving Aotearoa. We have a unique role to play in New Zealand's transition to an electric lifestyle and achieving New Zealand's Net Zero 2050 goals.

By joining us, you will play your part in supporting the delivery of innovative energy solutions which will create a more sustainable future for our customers, company and for Aotearoa.

About Our Data, Analytics, AI & Insights Team

At Genesis, we have an aspirational 10-year corporate Strategy, Gen 35. We are committed to harnessing the full potential of data to lead our business into a new era of innovation and excellence to deliver on this strategy. Our enterprise-wide Data & AI team are pivotal to our strategy in enabling data driven decisions to deliver exceptional value to our stakeholders as well as AI for multiple efficiency gains and automation use cases. We are looking for dynamic individuals who thrive in a fast-paced environment to join us and be part of this exciting Gen 35 journey.

About The Role

Join us as a Senior Researcher and help shape the future of Genesis by delivering impactful market research and insights that align to crucial business priorities and enable us to achieve our business goals. This is a unique opportunity to lead cutting-edge initiatives, take ownership of our Voice of Customer programme, and work closely with senior leaders to drive customer-focused strategies.

This will be a standalone position within our Research Insights and Reporting team where your expertise will be key in building research capability and best practices as well as turning data into actionable insights, influencing decision-making, and supporting innovation across our business.

In this role you will;

  • Manage exciting market research projects, including the Voice of Customer programme, to deliver actionable insights.
  • Develop and execute the research roadmap in line with strategic priorities.
  • Combine qualitative and quantitative data collection methods, such as surveys, interviews, and focus groups.
  • Collaborate with senior leadership to ensure insights are integrated into decision-making.
  • Lead capability development across the Data team, focusing on data storytelling and interviewing skills.

About You

We're looking for a dynamic and strategic thinker with a passion for research and a knack for transforming data into impactful business solutions.

Our ideal candidate will also have;

  • Extensive experience in research and insights, with strong leadership and communication skills.
  • Proven ability to leverage a broad range of research methodologies to produce actionable findings.
  • Expertise in customer segmentation and experience with leading customer focus groups.
  • Strong commercial acumen, capable of supporting strategic planning and decision-making.
  • A tertiary qualification in Business, Statistics, Marketing, or a data-related discipline is essential; a relevant postgraduate qualification is preferred.

About Our Benefits

At Genesis, we value your wellbeing and your contribution to our team. That's why we offer you great employee benefits for you and your family. Some of our benefits include:

  • Health insurance, trauma and life insurance for you, and best doctors online service for you and your family.
  • Electricity and gas discounts and an extra 20 power shout hours per year if you choose us as your provider.
  • Matching up to 4% on contributions to your KiwiSaver or if you are unable to take advantage of KiwiSaver, we'll contribute 3% with our GenSaver allowance.
  • A flexible working policy to support you to balance personal and professional needs.
  • Career development opportunities and a supportive learning culture.

We value diversity and inclusion, and we believe that equity, gender and wellness are essential for our success. We are a market leader that empowers our people to make a positive difference for our customers, our communities and our environment.

If you want to help shape the future of New Zealand's energy sector, apply today and join us at Genesis!
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