Key Account Manager
Watercare Services Limited
Date: 8 hours ago
City: Auckland, Auckland
Contract type: Full time
He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
Watercare is the largest water and wastewater utility in New Zealand supplying more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!
It doesn't just stop there; we ensure that sustainability lies at the heart of everything that we do to help protect our water resources for future generations. This means that we are continuously focused on how we can reduce our whole of life carbon footprint through our construction programme, and across the lifecycle operation of our assets. We really are a company that wants to make a positive difference.
He whakamārama mō te tūranga mahi | About this role
Join Watercare's fantastic commercial customer team!
If you are looking for a role where you can utilise your excellent relationship building skills, this role may be for you!
Reporting To The Strategic Customer Account Lead, The Focus Of This Position Is To Support And Further Develop Strategic Business Relationships With Commercial Customers. This Will Include
To be successful in this role you are a true professional who enjoys providing a high level of customer service. You have excellent communication skills and strong interpersonal skills.
Your Background Will Include
We offer a competitive salary and staff benefits package including:
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - www.careers.watercare.co.nz.
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
Watercare is the largest water and wastewater utility in New Zealand supplying more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!
It doesn't just stop there; we ensure that sustainability lies at the heart of everything that we do to help protect our water resources for future generations. This means that we are continuously focused on how we can reduce our whole of life carbon footprint through our construction programme, and across the lifecycle operation of our assets. We really are a company that wants to make a positive difference.
He whakamārama mō te tūranga mahi | About this role
Join Watercare's fantastic commercial customer team!
If you are looking for a role where you can utilise your excellent relationship building skills, this role may be for you!
Reporting To The Strategic Customer Account Lead, The Focus Of This Position Is To Support And Further Develop Strategic Business Relationships With Commercial Customers. This Will Include
- Building and strengthening customer relationships to achieve long-term partnerships.
- Working across the business with operations, developer services, billing, and finance this role is the customer advocate to manage reactive and planned works, customer escalations, and resolve customer queries and issues.
- Providing information support to customers to assist with water efficiency initiatives.
To be successful in this role you are a true professional who enjoys providing a high level of customer service. You have excellent communication skills and strong interpersonal skills.
Your Background Will Include
- 3+ years proven commercial experience in relationship management roles.
- Demonstrated ability to form and manage a range of complex internal and external relationships across multiple stakeholders.
- Excellent written and verbal communication skills
- Strong interpersonal skills teamed with the ability to negotiate, influence and make recommendations.
- Preferably you will have experience in providing account management plans and have managed programmes of work.
We offer a competitive salary and staff benefits package including:
- Flexible working.
- Training and development opportunities.
- Life and income protection insurance plans.
- Employee discounts at a range of large retailers.
- Modern offices in the heart of Newmarket with easy access to public transport.
- Discounted Wilson parking.
- On site free gym.
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - www.careers.watercare.co.nz.
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