Billing Operations Administrator

About the role

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

We're looking for a Billing Operations Administrator to join our team! In this role, you'll be responsible for:

• Managing billing processes and procedures, including handling market/registry activities.
• Supporting the Billing Operations Team Leader and Data Excellence team members.
• Assisting customers in line with our Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).
• Generating billing information, managing purchase orders, invoicing, and reconciliations.
• Handling daily administration of billing enquiries and disputes.
• Keeping billing-related documents organised and up-to-date.
• Administering market/registry reconciliation processes and troubleshooting queries.

Who we are looking for

We are looking for someone with the following skills and experience:

• Strong understanding of Microsoft Office packages, particularly Excel.
• High level of numeracy and the ability to apply it practically within a financially focused and operational environment.
• Ability to use initiative, work well under pressure, and meet deadlines.
• Good organisational skills and the ability to prioritise tasks.
• Excellent verbal and written communication skills and the ability to relate to people at all levels.
• Ability to take on challenges head-on and come through successfully.
• Strong interpersonal skills and the ability to deliver on desired outcomes.

About Us

Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years’ experience behind us, we are a new company with strong foundations and ambitious goals.

It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.

Bluecurrent’s team is made up of people with diverse skills, values, backgrounds, and experiences. We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race, and religion.

Our values reflect how we do things together and for our customers. They are:

• Collaborate – we are a tight-knit group that works best when we work together.
• Innovate – we are stepping up to solve challenges in new ways.
• Deliver – what we say we do. It’s what we’ve always done and always will do.

Additional information

As we continue to grow, there are many future career pathways for our people. We offer:

• Opportunities for career progression
• A fun and collaborative environment
• Hybrid working
• Potential for flexible work hours
• Health and wellbeing support
• Subsidised life and income protection insurance
• An annual wellbeing grant
• Study support

If you require assistance or accessibility support from us during the application and selection process, please call us on 09 978 7792.

As part of the recruitment process, if we progress with your application, we will complete background and pre-employment checks, such as drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.